Ralphs 12+

Name: Ralphs
Rating: 4.7 (60933 reviews)
Author: The Kroger Co.

The Kroger Co.

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- 4.7 • 6.1만개의 평가

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설명

Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Ralphs app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Rewards Card to access all these great benefits:

· Create and track Pickup, Delivery and Ship orders right from the app
· Shop an extended aisle of 1,000s of products from our trusted third-party sellers
· Use Kroger Pay at in-store checkout – one scan applies your Rewards Card and payment
· Easily build your online shopping list, and use it to shop in-store or to place your online order
· View your weekly ads and quickly add sale items or specials to your shopping list
· Clip digital coupons and use them to save in-store and online
· Get Cash Back deals to earn money on items you already buy
· Discover even more savings with exclusive promotions, personalized offers and bonus rewards
· Refill and track the status of your Ralphs Pharmacy prescriptions directly from your phone or tablet
· Check your fuel points
· Use our locator to find the closest store or Fuel Center
· View your purchase history and use it to easily reorder your favorite products
· Add your Rewards Card to Wallet for iPhone.

To use the Ralphs app, you'll need a Ralphs digital account. You can create one and link your Rewards Card through the app. Don't have a Rewards Card? You can add a new one when you create your digital account.

2024년 10월 15일

버전 75.2

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements.

We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377.

4.7/5

6.1만개의 평가

My Ralph’s experience

I have ordered delivery from my local Ralph’s, and I feel bad that I have never left a review, I’m big on reviews because there is so much competition out there I believe good or bad experiences people have a right to know! All of that being said, I have never had a bad experience at my local Ralphs, it’s at the corner of victory, Boulevard and Buena Vista Street in Burbank, about a half a mile from my house, and I have been shopping at “my” Ralph’s store for about 25 years, I am kind of an expert, not to say that I don’t sometimes shop at other stores locally, but this is my go to, majority store, everybody is always very kind to me, I am always greeted with smiles and quite often I hear “how are you, Mrs Johnson“? I feel very welcome! I know the store, like the back of my hand, and occasionally I’ve had to return some thing, and there is never a problem, sometimes I haven’t even had the receipt, and they are very kind, and very apologetic when they don’t need to be, it’s kind of like family there! They are my fave!!

Hi, Wendy! Thank you for letting us know what a commendable job your neighborhood store is doing. We're happy to hear you feel so welcome when visiting us and we’re proud to hear our customers speak so highly of their store. We’ll be sure to send your comments on to our leadership team. Have a great day!

Sitting on the couch doing my grocery shopping

I used to spend at least an hour every week pushing a cart up and down the aisles. Now I spend about 10 minutes a week using this app! Just the fact that it shows me the last 50 or so items I’ve purchased before saves me so much time, because most of them are things I buy again when the current supply runs out (I.e. milk, juice, coffee, yogurt, etc.)

I order and pay using the app, then use it again to let them know I’m on the way, and one more time when I arrive at the reserved spots in front of the store. I never wait more than a few minutes and I can even give them additional paper coupons right there in the parking lot.

Sometimes I miss pushing the cart, searching all those shelves for my items, standing online to checkout, and then getting home and realizing I forgot something on the grocery list…. JUST KIDDING! I don’t ever plan to shop that way again.

Thank you for choosing us!

App and website are screwed

This has been an exercise in frustration.
Built A pickup Order. Tried to input my credit card eight times trying to different cards on the app it wouldn’t except it. Called customer service first time got wound up with virtual agent for 15 minutes and couldn’t get to a real person. Second time I calledI eventually got to a live agent but I was disconnected after about 10 minutes. Third time I called I got an agent who had me go back to the website on my laptop to put the credit card number in which was successful but when she directed me to go back to the pick up order her directions had me go back and it cancelled
The entire order. Went back to app and started to rebuild entire order. I
Had accessed $20 pickup discount but the bill
Was not reduced by $20 When i went to pay. The virtual assistant is Impossible to WorkWith. This took me almost 2 hours of frustration. Not a happy camper.