AcueductosPR 4+

Autoridad de Acueductos y Alcantarillados

Designed for iPad

    • 2.2 • 164 Ratings
    • Free



Aware of your needs for a technological world, the Puerto Rico Aqueduct and Sewer Authority (PRASA) created this new App for your mobile phone. With this application, you can make your inquiries at any time of the day, know the detail of your account or service accounts, make payments and report faults. So easy and fast, safely, you will have these services:

- My Account
Ongoing fees
Objected charges
Due date of your bill
Last payment date registered
Amount of last payment registration
Account Status
Service address
Postal address

- Electronic invoice:
You can view, save and print the invoice immediately
Pay your bill with your credit card, checking or savings

- Payment history

- Status of orders:
The system displays the status of all service orders requested in the accounts registered under your name.

- Invoice claim:
If you do not agree with the billed charges, you can claim your bill on or before the due date.

- Payment claim:
Did you make a payment, you verified your history and you see not credited to your account or reflected as "in transit"? Now you can make a claim online in a few minutes.

- Invoice not received
You're not getting your bill in the mail? Connect, select which of your accounts you do not receive so that we can investigate.

- Issue report:
If you detect a issue, via your mobile phone you can take a photo, enter basic information and report it.

- New service

- Cancel service

- Payment plan

- Reading counter

What’s New

Version 3.2.0

Bug fixes

Ratings and Reviews

2.2 out of 5
164 Ratings

164 Ratings

Russ52 ,

Had this App on My Cell Phone 📱.....

Had this App on My Cell Phone for a few years Now.
To Me it went from Great to Bad & Back again.
At times I Couldn’t use the Mobile site at all because it would just say that it couldn’t connect. So I went to My Laptop & did what ever business I had to take care of.

It’s very very intermittent at times is the best way to describe/Rate this Mobile application, & that should explain the 2 out of 5 Star ⭐️Rating.

Sir knows ,


The app is very terrible it’s only use is to pay the bill I don’t know who is the idiot that did this and only makes it even pay a bill nothing more you need to make it where I can do anything with this including change of address not just change password an email as the dumbest thing I’ve seen in any application what a waste you should fire those people who did this

rodana5 ,

Not good

Crappy, unreliable. You open one window and there is no X to close it. It freezes when I tried to make a payment. When I tried to update the profile with phone number, my phone company wasn’t even listed. I would probably delete it. Only good to view your bill, nothing else.

App Privacy

The developer, Autoridad de Acueductos y Alcantarillados, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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