ADCB 4+

The app offers a lot less functions and is much slower after the update. The older version, was 10 times more practical and faster. This is a very ill thought update, from someone who clearly doesn’t use the app themselves or they would have known better.

Hello Ranouscka, I apologize for any inconvenience. Kindly update to the current version for a more secure and convenient way to access your accounts. Feel free to reach out if you are still having trouble logging in. A.M

I like the interface , it fulfills most if not all of my banking needs , it became a bit slower after the last major upgrade as after each touch you will need to wait couple of second till it loads .

I like the credit card controls , very effective and easy to use .

But , the app shows the last page contents when using the app switcher , not very smart especially if you are trying to keep your data private, other banking apps easily would hide that out until you reopen the application .

Touch points details doesn’t give much other than the total points you have , I would think adding more into the dashboard will be great , like last transaction and how much it earned you, or bonus points you were able to acquire ... etc

Hello, thank you for sharing your thoughts. We have taken your feedback into consideration for the next update.
M.I

Don’t sign up with ADCB if you want to experience bad customer service. I am getting no notification for point of sale transactions since MARCH and they said we stopped sending alert. They asked me to wait for 2-3 days until I can see them on my mobile app. I won’t receive SMS either for any of the transactions either.

Who will remember transaction amount for 2-3 days and keep track of it if you were charged correctly or not?

It’s completely useless and I plan to move to a different bank very soon. Disappointed.

Hi, SMS's are no longer sent for transactions that are less than AED 100; this does not apply for online purchases, you will continue to receive an SMS for online purchases regardless of the amount. For more info on this, please call 600 502030.
A.M