Snapp Mashreq Mobile Banking application allows you to check your account balances, pay utility bills, transfer funds and place account servicing requests. Free, simple and highly secure, this service ensures your banking needs are taken care of from any location you might be at. This service is available to all Mashreq customers* holding an active account or Credit Card relationship.

FEATURES include the following:

Supports Touch ID authentication :

Account Inquiry
- Current & Savings
- Term Deposits
- Credit Cards
- Loans
- Mashreqsecurities
- My Money Manager ( PFM)
-Mashreq offers
Money Transfers
- Between own accounts
- To another Mashreq customer** ( Live exchange rates)
- Telex Transfer**
- Mobile to Mobie ( P2P)
- Cardless Cash
- Mashreq Flash Transfer ( Instant money transfer to India)
- Mashreq Credit Card
- Phone (Etisalat & du)
- Utility (DEWA, SEWA & ADDC, ,ADDC)
- RTA (Salik Recharges)
- International Mobile Top up
- Naqoodi Wallet top up
Account Servicing
- eStatement Subscription
- Request statement
- Activate Card
- Block Card
- Request Cheque Book
Other Services
- Foreign Exchange Rates
- Forex Alerts

*This Mobile Banking application is available to Mashreq customers in United Arab Emirates only.
**Available to customers with Online Banking access only. Must have a beneficiary set up previously through Online Banking to use these features. Transfer Challenge Code is required which can be applied through Online Banking

- For security purposes only during activation process we will be sending your iPhone UDID (one time process)
- Secure registration process through online banking and call center
- Secure sign on with password
- Multiple level of security checks for money transfers

What’s New

Version 6.0

Mashreq brings another release with exciting features:
- Introducing Mashreq Millionaire on Snapp. Buy Mashreq Millionaire certificates in 2 simple steps and chance to win AED 1 Million & Additional 53 other prizes worth AED 65,000 each quarter.
- Transfer your Salary to Mashreq in just one simple step by emailing your HR directly through the app
- Experience the revamped deal booking interface & book your deal in a Snapp.
- Share your account details with your friends and loved ones in few clicks.
We will love to hear your feedback at

Ratings and Reviews

4.6 out of 5
572 Ratings

572 Ratings

NzaarI ,

Best banking app

I regularly use online banking apps of 4 banks in UAE and 4 other banks in Pakistan, USA, and Canada. snapp is, by far, the best online banking app I’ve used.

Full disclosure: I’m a Mashreq employee. But I still maintain, snapp is awesome.

Developer Response ,

Dear Nzaar, Thank you for the feedback. Regards

DXB_Res ,

As the digital bank award winner for 2018 more is expected

The application has descent functionality however 1) performance needs to be improved (it’s slow) 2) user experience needs improvement. The app requires simplification’s over engineering ....the UX team need to keep the client in mind when designing.3) the app keeps on giving me ‘we are sorry there seems to be an error in your request....’ every week after enabling the Face ID.

As the digital bank award winner I would expect much more, especially when compared with other banks’ mobile apps. (EmiratesNBD, ADIB)

Developer Response ,

Dear Customer, we apologize for the inconvenience caused. This issue is resolved in the latest version of Snapp which will be released soon. Thanks for your patience.

uaeomar orginal ,

Transaction on credit card

With new update of the mobile app and telenumber I can't make sure about transaction, and I tried to call or find some contact through the app or online banking or even to call your number but still not to get any response, and I don't want to visit the branch just to check single transaction kindly solve my issue

Developer Response ,

Dear customer, Can you please confirm the exact issue you are facing. You may share the screenshot with us at, Regards.


Mashreq Bank PSC
82.5 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© 2017 Mashreq


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