ADP Mobile Solutions 4+

HR for Employees & Managers

ADP, Inc

    • Free

Description

ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team.

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app.

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer).

Key Employee Features:
• View pay & W2 statements
• View & request time off
• Track time & attendance
o Punch in/out
o Create timesheets
o Update, edit, & approve time cards
• View pay card accounts
• View benefit plan information
• Contact colleagues

Key Manager Features:
• Approve time cards
• Approve time off
• View team calendars
• View executive dashboards
Security:
• All application requests and transactions are routed through ADP's secure servers
• All network traffic between the mobile device and the server is encrypted
• All employee information cached on the mobile device is encrypted
• Username and password protected
• Login sessions time out from inactivity
• Accounts locked out with excessive login failures
• Fast and easy login with Touch ID or Face ID
• Recover or reset forgotten user IDs and passwords
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly.
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”

What’s New

Version 24.23.0

This release of ADP Mobile contains minor usability enhancements and bug fixes.

Ratings and Reviews

4.7 out of 5
3.4M Ratings

3.4M Ratings

willandreason ,

It is okay…4,7⭐️ (it’s current rating) it is not

ADP has been around for a while and is okay as an app. How it got 4.7/5 is beyond me though. Don’t get me wrong…it’s not a bad app but it’s not great either. It can be glitchy and before I go on I will say I’m in tech so I do all the standard fixes (clearing cache, deleting and re-installing, etc) and have the latest iPhone (14 pro max) and keep everything (app and iOS updated). One thing I don’t get is why it takes so long to update my pay stubs. Used PayChex before this and my paystub info was available the second I got paid. Two days after I get paid and still nothing on ADP. I do know it will get there and it doesn’t impact my getting paid but still annoying. All that being said the app does (eventually) do what it’s supposed to do, just on its own schedule. So 4.7 (current rating)? Hardly. It’s average at best compared to other similar apps which in my opinion makes it 2.5 ⭐️…dead average. For a company that has been around so long, having a glitchy app that is slower to provide pay stub information than less established companies is just pure lazy and says enough about the company to warrant a dead average rating. Do better ADP.

Developer Response ,

Hello, thank you for your feedback. When the paystub becomes available is controlled by your employer. Please contact your payroll/HR person and ask them if they can make the paystub available sooner. If they need any assistance, they will be able to contact their ADP Team. Thank you, DS.

Cmwpmm ,

Trash

In the future, when I’m interviewing with prospective employers, I will be sure to ask them what payroll software they use. If it’s ADP, I will let them know I’m not interested in the position. I’ve now had 3 separate jobs that use this service and it is abundantly clear to me that they spend all their development funds on the management side of the app with no concern for the employee. Absolute train wreck. From lag to nonfunctional links; a clunky interface to nonsensical instructions, ADP is a chore to use. Each time a new company has hired me, ADP has required me to set up a new user account. It seems they’ve never considered people might change jobs. My user names are never available because I’ve already taken them. Then I get to repeatedly enter the same information over and over when onboarding. Name, address, DOB, email, phone. All entered, submit form and go to the next. Now please enter all the info again. Submit. Next form, please enter all the info again. I feel like I’m taking crazy pills. Then, go work for a new company, create a new user account, and go through this insanity again. I’ve created the same emergency contacts for three different accounts now. And none of this includes the disaster of every day use. Whomever is giving this app such high ratings must not be actually using it. At least not on the employee side of things. ADP makes the folks at PayChex look competent.

JamminFlores ,

Needs an update/upgrade

I like the ADP app, I’ve had it with different jobs which I’m happy to have worked with having this app, because I can go back years and still be able to see old statements. I have my push notifications on through my iPhone, I’ve been attempting to do the same through the app but unfortunately no settings for notifications. My employer uses ADP for our schedules, and I physically have to go into the app and tap my way into schedules just to be able to see my schedule. It would be so much better if I was to be alerted (while not in the ADP) by notifications screen on my iPhone. PLEASE ADD THIS FEATURE!! I only get alerted for my paystub being available and I would much rather prefer an alert for a new posted schedule!
This app also needs to add an availability feature, I dislike having to tell my employer verbally my availability and having to remind them. There are many other employees and I’m sure it’s hard to keep track. I want to be able to go in the app and add my availability as well as request time off.
Another feature to have is a shift switch, sometimes we as employees want to switch shifts with others and we can’t do that in the app. We have to verbally say it and when they finally do switch, it takes ADP hours to make the switch.
ADP just needs more features for employees.

Developer Response ,

Hello, thank you for your review and suggestion. We’re committed to continuing to enhance the ADP Mobile app experience. We’ll be sure to pass along your suggestion to our product team for further consideration. ^DS

App Privacy

The developer, ADP, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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