Air Canada + Aeroplan 4+

Name: Air Canada + Aeroplan
Rating: 4.8 (14599 reviews)
Author: Air Canada

Book, Fly, Aeroplan

Air Canada

- 4,8 • 14,6 k notes

- Gratuit

Description

With the Air Canada + Aeroplan app, seamlessly book flights, manage travel and get the most of your Aeroplan loyalty benefits — all in one place.

EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Check your points balance, track Elite status progress, view recent transactions, and access popular features like the Aeroplan eStore, car rentals, and hotel bookings — all from the app.

BOOK YOUR WAY
Book your next trip using cash, redeem Aeroplan points, or use a combination of Points + Cash. You can even cover taxes, fees, and charges entirely with points for a seamless booking experience.

REAL-TIME UPDATES WITH LIVE ACTIVITIES
Stay informed throughout your trip with real-time updates, now available on your Lock Screen and Dynamic Island. Whether it's boarding, gate changes, or flight status updates - get details at a glance without opening the app.

BAG TRACKING
Track your checked bags from drop-off to carousel. Real-time notifications keep you informed at every step, letting you know if you need to collect your bag at a connecting airport or when your bag is ready at the carousel after arrival.

JOURNEY
Effortlessly navigate your day of travel with the Journey, which offers step-by-step guidance with personalized details tailored to your booking, including pre-travel tips, airport arrival and bag drop information, important connection and layover details, and more.

DYNAMIC BOARDING PASS
Access your boarding pass quickly within the app or add it to Apple Wallet, either way - it's available for offline use. Push notifications dynamically update your boarding pass with any changes, including seat changes and upgrades, ensuring you're always ready to go.

NAVIGATE WITH EASE
Navigate busy airports with ease with turn-by-turn directions and walk times. Now available at 12 airports, including Toronto (YYZ), Montreal (YUL), and Vancouver (YVR).

READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.apple.com/en-ca/HT207618

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.

12 nov. 2024

Version 5.51.2

In this update, we've:
• Made behind-the-scenes tweaks for a smoother, more reliable app experience.
• Resolved a crash that would occur when linking or delinking your Aeroplan account with one of our Aeroplan retail partners.
• Resolved a crash that would occur when trying to access the ‘Aeroplan’ tab while signed in.

4,8 sur 5

14,6 k notes

Dedicating this to the wonderful staff of Air Canada !!!

Thank you for the care packages and thanks to Air Canada 🇨🇦 wonderful staff and that is not just today every time I go with them, I feel your team sets an example of what it means to really feel you can actually be happy and safe traveling and most importantly safe during this pandemic. Even though I felt I was seeing staff look like a scene of health workers from the hospital , their smile and politeness towards the travels was a testament to how well Air Canada operates. It would be nice if you would consider making a change in 2021 that is adding free breakfast meal to the domestic line as well and not just the business which I had the experience of getting during my seat change request not knowing I would land in the business section. I enjoyed the breakfast while constantly thinking of people in domestic who don’t get one. I hope you consider making this change and add free breakfast for domestic line too. Thank you once again for a wonderful and safe flight.

Indispensable app for Air Canada flights

Updating my review…
I’ve flown Air Canada for decades and when I travel now, this app makes everything easier including check in, boarding pass, flight status, baggage tracking, and alerts. It’s really a joy to use.
The only issue I had was checking the flight status of family members using the same URL that works on the Air Canada website. The developers responded and the issue had already been in their queue and is now in the latest release. Upgrading to 5 stars - this app is excellent!

Thank you for the detailed feedback. We’re glad to hear the app makes your travel experience smoother. Regarding tracking flights for others, you can track any flight in the app by searching for the flight in 'Flight Status' and pressing the bell icon in the top-right corner. This will save it to the 'Flight Status' tab for quick access.

We appreciate you highlighting the issue with opening links from Flight Status on the website directly in the app. This issue was identified earlier, and will be addressed in our next app update, v5.47, which is set to release the week of July 8th.

This fix should resolve the inconvenience of having to manually search for flights when opening links which have the URL from the Flight Status website.

We hope this tip as well as the fix will enhance your experience and make the app just as effective for tracking others’ flights as it is for your own. We look forward to your updated review once this is resolved next week.

-- FOLLOW UP (JUL 16, 2024) --

Hello! We launched our v5.47 app update on July 11, which now supports links from the flight status website. When you have a moment, please download the latest version and let us know how it’s working for you. Thank you!

Great app but dissatisfied with customer service

This app is wonderful & makes the process with flights seamless. It’s incredibly user friendly.

The customer service however has been extremely disappointing & a horrible experience so far. Our bags until now are lost, it’s been 7 days since arriving in Zurich & we’ve heard absolutely nothing from air Canada. This is very unprofessional & has ruined our trip. Our return flight is in 2 days & I fear that our bags will be lost forever. No one has contacted us even if we’ve filed a report & obviously no update since the report was filed either. Air Canada definitely needs to get this resolved or I believe they will have many law suits coming their way as we are definitely not the only passengers to experience this.

It’s a great airline, air plane & flights staff are wonderful BUT if you are flying air Canada DO NOT check your bags in!!

DISPONIBLE MAINTENANT

MAJOR UPDATE

Live Activities Now Available!

Key day of travel information and access to your boarding pass right on your Lock Screen

Le développeur Air Canada a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.