Screenshots

Description

The WestJet app keeps the guest in mind throughout the journey – from initial travel planning to repeat vacations, we’re here to help you love where you’re going every tap of the way.

Trips
Cancel, update details, add/modify seats, check in and access your boarding pass all in one handy tab.

Wayfinding
Find your way at select airports with navigation, transit time estimates and 3D airport maps.

Book
Easily book one-way, round-trip or multi-city destinations.

Other key features:
• Recent searches – interrupted while exploring? Pick up where you left off with saved recent flight searches
• Vouchers – view and redeem when signed in
• Savings – enter coupon/discount codes to save on flights
• Featured promotions – get inspired with new destinations added

Connect
Your complete inflight entertainment with access to hundreds of hours of movies and TV episodes. Purchase internet to stay in touch or send out that last email.

Profile
Your WestJet Rewards profile is personalized to help you keep track of qualifying spend, current tier and benefits, progress to next tier, milestone awards and more.

Sign in to do more, faster! Store your travel documents and payment details to make future bookings seamless.

More

Everything you need to know in one handy place including flight status, contact us, travel advisories, baggage requirements and fees, YYC WestJet Elevation lounge info, plus in-app search functionality.

What’s New

Version 5.7

More
Everything you need to know in one handy place including flight status, contact us, travel advisories, baggage requirements and fees, YYC WestJet Elevation lounge info, plus in-app search functionality.

Ratings and Reviews

3.0 out of 5
127 Ratings

127 Ratings

Eudidhhsifieh ,

Ok, but can’t get boarding passes

The app just refuse to let me have my boarding pass on my phone like every competitor does, there’s a place for it but it tells me I have to go to the counter despite having checked in.

I give it a few stars since at least it let me complete check in, in the past it would not even let me check in.

I tried to change seats post check in and it won’t let me, despite not having boarding passes.

no more wj ,

Down Hill

I used to love West Jet but they have gone downhill fast. Last 2 flights were horrible from the time I checked in I upgraded to plus. Printed my boarding pass the day before...all good. I get to airport and wait in line to get my baggage ticket from kiosk. Go to self serve baggage scan. Wait in line. It doesn’t work. Wait for help. CSR takes me to a different line. Wait. They reprint my boarding pass. I get my bag checked. Look at my boarding pass and they changed my seat. I immediately try to get help. Everyone sends me to a different line-to wait. They finally tell me to go through and gate agent will help. By the time gate agent arrives they sold my seat. She said she would refund my upgrade cost. I showed her that I’ve had my boarding pass for almost 24 hours so why can’t you refund they last person that bought it. She said I just can’t. Really. I’m not the one that changed it. So. I’m getting ready to board now and not in plus seating. How does that work? An employee must have got my seat. No customer service anymore. This was totally unfair.

ILoveSxS ,

Worked great

When I got this app I was really worried that I wouldn’t check in or that it wouldn’t work cause the reviews but surprisingly it worked just fine! I was able to check in, I was able to watch movies on the app too. It worked perfectly!

Advice to others: When trying to check in or trying to go back into the check in after checking in, tap the button multiple times to have the check in load up.

Developer Response ,

Thanks for your feedback, we appreciate it!

App Privacy

The developer, WestJet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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