Love where you’re going
The WestJet app is your new favourite travel companion and is designed to help you love where you’re going every tap of the way.
WestJet flies to more than 100 destinations in North America, Central America, The Caribbean and Europe. We fly 22 million guests a year, on over 700 flights per day, with a fleet of over 150 aircraft.
What you need, when you need it
Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand.
Every flight is entertaining
Streaming in the clouds is a dream. The WestJet app is the only way to access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you.
Where will you go next?
The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary.
Make your trip even more rewarding
Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app you can track your tier status, WestJet dollars, available vouchers and travel bank balance.
We've updated our app with enhancements and bug fixes to provide a better guest experience.
Ratings and Reviews
Ok, but can’t get boarding passes
The app just refuse to let me have my boarding pass on my phone like every competitor does, there’s a place for it but it tells me I have to go to the counter despite having checked in.
I give it a few stars since at least it let me complete check in, in the past it would not even let me check in.
I tried to change seats post check in and it won’t let me, despite not having boarding passes.
I used to love West Jet but they have gone downhill fast. Last 2 flights were horrible from the time I checked in I upgraded to plus. Printed my boarding pass the day before...all good. I get to airport and wait in line to get my baggage ticket from kiosk. Go to self serve baggage scan. Wait in line. It doesn’t work. Wait for help. CSR takes me to a different line. Wait. They reprint my boarding pass. I get my bag checked. Look at my boarding pass and they changed my seat. I immediately try to get help. Everyone sends me to a different line-to wait. They finally tell me to go through and gate agent will help. By the time gate agent arrives they sold my seat. She said she would refund my upgrade cost. I showed her that I’ve had my boarding pass for almost 24 hours so why can’t you refund they last person that bought it. She said I just can’t. Really. I’m not the one that changed it. So. I’m getting ready to board now and not in plus seating. How does that work? An employee must have got my seat. No customer service anymore. This was totally unfair.
Terrible Airline, Terrible App
Booking a flight that’s operated by another airline is a nightmare. You can’t check-in and get your boarding pass through the app because none of the information has been properly received and loaded by Westjet. The app (and the website) just stalls forever. Only way you’ll check-in successfully is in person at the airport.
Once you do have your ticket and try to load in your itinerary in the app, good luck trying to get to any other menu. Can’t change your flight, can’t change your seats, etc. because those pages won’t load. Only pages that load are the purchase-required areas such as the menu (go figure).
Avoid this app and this airline if you can.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Search History
- Usage Data
- Sensitive Info
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- WestJet Airlines Ltd
- 122.9 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © WestJet 2023
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