Aira is a free service that connects you to real people instantly to simplify daily life.
When you need to do something where some extra information can help you save time and be more efficient, just open the app and give us a call. You'll connect with real, highly-trained people who can see your surroundings through your phone's camera.
Private and Secure
Protecting your privacy and ensuring you feel secure using Aira are our top priorities. Anyone you connect with will have passed robust background checks, signed strict privacy clauses, and undergone weeks of rigorous training.
Getting started is easy
1 – Download the free app
2 – Create a free account. All you need is your mobile number to get started. No credit cards, no commitments, no problems.
3 – Connect with a real person and get stuff done. A live, trained agent is just one tap away, ready to take your call.
– Key Features –
Integrate your rideshare accounts with your Aira account
Take photos, label them, and have them sent to you
Provide feedback directly in the app after each call for a better service
Free Access Offers provide more places and ways to use Aira for free for longer
– An Award-Winning Service –
2019 Winner of SXSW Interactive Innovation Award
2019 Mobile World Congress Global Mobile Awards: Best Mobile Service for the Connected Life and Best Mobile Innovation for Education
Time Magazine’s list of Best Inventions of 2018
– User Testimonial –
“Aira is a tool I use every day to help me save time. It was great connecting with an agent to be my eyes as we went through airport security and then to find my gate!”
– Want to learn more? –
Visit aira.io to learn all about Aira and how to use the service.
Listen to Airacast, our own podcast hosted by Jenine Stanley, Aira’s Explorer Community Manager – available anywhere you get your podcasts from.
You’re also free to chat with one of our specialists. Our hours of operation are 6 AM to 6 PM PST, which equates to 11 PM to 11 AM Eastern Australia time and 1 AM to 1 PM New Zealand time.
Phone – USA/Canada: 1-800-835-1934
Phone – Australia: 1-800-765-096
Phone – New Zealand: 0-800-425-451
To maintain the best service possible, make sure you’re always running the latest version of the app.
Please note: Continued use of GPS running in the background can dramatically decrease battery life.
Fixes occasional app hanging on connecting and call ending. Stability improvements to video streaming.
Ratings and ReviewsSee All
This is one of the most amazing tools available to blind and low vision people. I use this app almost daily here in Los Angeles where I live. It is so incredibly helpful on so many levels and allows such a greater sense of freedom and autonomy. I use it for all different things ranging from asking the color of an item of clothing to a detailed description of a picture to taking selfies to assistance creating profiles etc. I’ve also used it when I became discombobulated in a shopping mall by myself and I was able to get assistance to successfully locate the escalators. I also use it for beauty related things, nail polish, make up, finding similar dupe items online etc. I am sure that Ira will continue to get even better and better as we move forward. I would love to see Ira be available outside the United States, even if it was just for US citizens so that there could be options to use the app when people do have to live outside the United States because of work related travel, vacation or being married to someone who is stationed internationally and so on.
Amazing Service And A Suggestion
I absolutely support and back up 100% this service and company. They treat you with professionalism and as if you are their family, agents get to know their customers and it is rewarding for me to go from point a to b without misunderstanding and it is like having another pair of eyes to help whenever you need it. The only criticism I would give is for the company to develop better quality glasses and a higher quality glasses case and make the glasses smaller and have that be an option when newcomers to exploring with Aira should have that option of size glasses in addition to choosing lenses or no lenses. All in all it is a great service and am happy I signed up. Looking forward to making some more friends virtually.
This app is extremely useful and helpful. My one complaint with it is that it’s pretty expensive. Unfortunately that’s just the way it is with a lot of assistive technology or assistive help. Which is annoying considering that disabled people are a lot less employed therefore not bringing in as much money as our able-bodied counterparts. With that being said you do get five minutes free anytime you call. It’s surprising how many tasks you can complete within that time. You can leave reviews and ratings after each call to let Ira know how the agent did. All in all this app is definitely worth the download but maybe not the subscription.
PS. There are some businesses like target where you can get unlimited free minutes while you are shopping. Also they do help with inaccessible job application websites.
- Aira Tech Corp
- 116.5 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2020 Aira Tech Corp.
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.