Aircall - VoIP Business Phone 4+

Cloud phone for Businesses

Aircall.io Inc.

    • 1.6 • 9 Ratings
    • Free

Screenshots

Description

Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start 
a conversation anywhere in 
the world today.

No hardware. No headaches.

The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.

Accelerate productivity with a powerful dialer and collaborative features:

● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.

● Shared To-Do
Get a complete perspective of calls that require a follow up and archive old assignments as you go.

● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.

● Assign, tag and comment on calls
Assign a call to a teammate, add context with a tag or a comment, and the call will pop up on their to-do list.

● PowerDialer
Make calls in rapid succession with a powerful sales dialer that automatically adds numbers from any webpage.

● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.

● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.

● Skill-Based Routing
Route calls to teammates grouped by shared skills like a linguistic or technical specialty.

● Queue Callback
Give callers the power to opt out of a waiting line and receive your outbound reply at a alter time.

● App ecosystem
Aircall has over 50 out-of-the-box integrations with CRMs, helpdesks and productivity tools to keep all your conversations connected.

Aircall runs on macOS and connects call details to tools such as Salesforce, Zendesk, HubSpot and Slack.


Sign up for Aircall today!

If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

What’s New

Version 3.1.17

Bug fixes and improvements

Ratings and Reviews

1.6 out of 5
9 Ratings

9 Ratings

Jeramii ,

Aircall Mac App needs work

App constantly crashes on my MacBook Pro with M1 Pro chip. Very frustrating. The App works great on iOS and on PC. But very poorly optimized for Mac.

PatBolton12 ,

Constantly lagging.

You will get a notification about a text on your phone but it will not show in the message threads for 30 seconds so having a text conversation with someone can be very challenging. You also cannot receive or send pictures. It looks good and is easy to use but having to wait for messages to load or having calls not showing on certain devices can be frustrating

ramchella ,

Constantly crashes on Mac

My team is very upset about Aircall product quality. Apart from the regular call quality issues we face when using bluetooth, the app constatnly crashes. It crashed on me a few times when I was on call.

I wish I had the ability to add a screenshot of the app crash with this review.

App Privacy

The developer, Aircall.io Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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