AirDroid Remote Support 4+
SAND STUDIO CORPORATION LIMITED
-
- Free
Screenshots
Description
AirDroid Remote Support is an efficient solution for remote support and lightweight management.
You can provide remote assistance in an intuitive way with real-time screen sharing, voice call, text message, tutorial gesture, AR camera, etc. In addition, an intelligent remote monitoring and management solution is provided.
Key Features:
Remote Control: Directly control the remote device during the help session.
Real-time Screen Sharing: Share screen with your partner to see the issue together. Pause anytime to protect privacy and data security.
Live Chat: Discuss complex problem with voice call, can also sent voice and text messages.
File Transfer: Able to send any required files through the chat window to give fast support.
AR Camera & 3D Markers: Allows you to see through the remote device camera and place 3D markers onto real-world objects.
Permission & Device Management: Assign roles and permissions for support team members, monitor the status of devices on a list, and manage device groups.
Security & Privacy: Secure remote access with 256-bit AES and dynamic 9-digit codes. Disable or enforce functions to enhance security.
Quick Guide:
Business User:
1. Visit the official website (https://www.airdroid.com/remote-support-software/) and apply for a free trial.
2. Install AirDroid Business on the the supporter's Windows, macOS or mobile device where you wish to provide remote support.
3. Install AirDroid Remote Support on the supportee's iOS or Windows devices.
4. Initiate a support session with a 9-digit code or from the Device List.
Personal user:
1. Install AirMirror on the supporter's mobile device.
2. Install AirDroid Remote Support on the supportee's mobile device.
3. Get the 9-digit code showing in AirDroid Remote Support app.
4. Enter the 9-digital code in AirMirror and start your help session.
What’s New
Version 1.2.1
1. Expands remote access for Windows devices;
2. Other bug fixes and improvements.
Ratings and Reviews
Amazing
Awesome that does everything you expected you
Great remote service app~
Due the COVID 19, I’ve been trying out several remote service apps to assist my clients for product support, and it is so far the best one I like, easy to use, and the augmented reality (AR) function allows me to instruct my clients how to use the product clearly.
Developer Response ,
Hi, Thanks for taking the time to leave us a review! We're happy to hear AirDroid Remote Support is helpful for you. It will mean a lot to us if you could give us 5 stars(★★★★★). Feel free to contact us if you have any suggestions. https://help.airdroid.com/hc/requests/new
Solid app. Productivity tool for customer service.
Save me so much time when remote troubleshooting. The voice chat helps a lot with communicating with customers. If AR camera could support iPhone 6s would make it even better.
Developer Response ,
Hi Riley. Thanks for taking the time to leave us a review! It will mean a lot to us if you could give us 5 stars(★★★★★).
App Privacy
The developer, SAND STUDIO CORPORATION LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- SAND STUDIO CORPORATION LIMITED
- Size
- 65.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2024 Sand Studio.
- Price
- Free