Airzone Cloud

Name: Airzone Cloud
Rating: 4.3 (284 reviews)
Author: Corporacion Empresarial Altra SL

Utilities

Free · Designed for iPad. Not verified for macOS.

284 Ratings
Ages

4+
Years
Category

Utilities
Developer

Corporacion Empresarial Altra SL
Language

EN
English
Size

104.6
MB

The new Airzone Cloud App allows you to control your air conditioning system with Airzone from your smart devices. Now you can also control your Aidoo devices from the same application. Description: With Airzone Cloud you no longer need the remote control of your air conditioner or heating. From your sofa or bed, at your office or while strolling at the park, the Airzone Cloud app lets you control the AC using your smart devices. Turn the air on or off and adjust the temperature in each room separately for maximum comfort with great savings. See if you left the AC on in any room, check the temperature where your child is sleeping. Airzone Cloud App leaves all control at your fingertips, anytime and anywhere. Easily create time schedules on a specific day or for the whole week and say goodbye to hassling with complicated AC remotes. Create customized scenes that fit your daily routines. Limit the temperature and reduce the cost of your air conditioning or heating. Invite new users to the app and define the level of control you want to give each person. Functionalities: - Control several systems both in residential and commercial buildings. - Control of air conditioning and heating by zones. - Visualization of room temperature and humidity. - Customization of each controlled site (location, name, color). - Weekly or calendar time schedules. - Creation of customized scenes with combined actions from different zones for your routines. - User management with different permissions. - Access to zone settings. - Shutdown timer in each zone. - Voice control via Alexa or Google Assistant.

Ratings & Reviews

4.3

out of 5

284 Ratings

Positively surprised
11/15/2023

parvuli
After 6 months of using the interface for Mitsubishi Heavy Industry and this app, I am very pleased with the results. So far I didn’t have any problem with it. I monitor my AC from every where, I travel a lot, so for me to be able to change the temperature, speed of the fan from a distance is essential. Well done job here on this app as well as the interface for the AC.

Developer Response
Hello Parvuli! We appreciate to know how the application meets your needs so well. We remain at your disposal at any time! The Airzone team.
Positively surprised
11/15/2023

parvuli

After 6 months of using the interface for Mitsubishi Heavy Industry and this app, I am very pleased with the results. So far I didn’t have any problem with it. I monitor my AC from every where, I travel a lot, so for me to be able to change the temperature, speed of the fan from a distance is essential. Well done job here on this app as well as the interface for the AC.
Developer Response 11/17/2023
Hello Parvuli! We appreciate to know how the application meets your needs so well. We remain at your disposal at any time! The Airzone team.
Could be worse
03/01/2025

David Smith
The UI is very sluggish and constantly waits for “loading” indicators that block interaction, I have to log back in fairly frequently, and controls are often very difficult to find. One example: moving a minisplit from one group to another is hidden under “sort zones” in a submenu. Another example: setting a target temperature in a way that doesn’t switch from heat to AC the moment it goes 1 degree over the target required finding the unit by MAC address instead of name in a seemingly unrelated part of the app. Adding units is fiddly and unreliable; most recently I stood on a step ladder to hold my phone right next to the thing I was trying to add, isn’t Bluetooth supposed to have a 9 meter range not a 9 centimeter range? Error messages are often obtuse (why is the button for acknowledging an error labeled “agree”??)But, it does get the job done, and basic tasks are relatively convenient once you figure out setting things up the way you want them.

Developer Response
Hello,Thank you for taking the time to share your feedback on Airzone Cloud. Our development team takes customer suggestions and observations very seriously, and we are confident that this will lead to significant improvements.If you need any assistance, please remember that we are always available at customerservice@airzonecontrol.com and happy to help.Best regards,The Airzone Team
Could be worse
03/01/2025

David Smith

The UI is very sluggish and constantly waits for “loading” indicators that block interaction, I have to log back in fairly frequently, and controls are often very difficult to find. One example: moving a minisplit from one group to another is hidden under “sort zones” in a submenu. Another example: setting a target temperature in a way that doesn’t switch from heat to AC the moment it goes 1 degree over the target required finding the unit by MAC address instead of name in a seemingly unrelated part of the app. Adding units is fiddly and unreliable; most recently I stood on a step ladder to hold my phone right next to the thing I was trying to add, isn’t Bluetooth supposed to have a 9 meter range not a 9 centimeter range? Error messages are often obtuse (why is the button for acknowledging an error labeled “agree”??)But, it does get the job done, and basic tasks are relatively convenient once you figure out setting things up the way you want them.
Developer Response 03/03/2025
Hello,Thank you for taking the time to share your feedback on Airzone Cloud. Our development team takes customer suggestions and observations very seriously, and we are confident that this will lead to significant improvements.If you need any assistance, please remember that we are always available at customerservice@airzonecontrol.com and happy to help.Best regards,The Airzone Team
One of the ugliest apps
01/02/2025

Jakob Hunter
Getting a heat pump and being forced to switch to this app and UI over Ecobee feels like a punishment. The app is not only difficult to use but also unpolished. In the USA, numbers should use periods for decimals, not commas, and terms like “tariffs” are unfamiliar to most users here.It also doesn’t integrate with HomeKit, which is a major disappointment. Visually, the app is unpleasant, and it feels like no real effort was made to ensure it works well for consumers. It gives the impression of being a bare minimum viable product.This likely stems from Airzone primarily catering to HVAC businesses, which then impose this system on their customers. As a result, there seems to be little concern for the end-user experience or UI design.If a company recommends switching your system to Airzone and using this app, I’d strongly advise approaching it with skepticism.I very much hate paying to upgrade my system for the app based experience to feel like such a downgrade.Note to Airzone about your bad practice of sending generic replies about emailing support because your app is terrible: If you’re planning to respond with a generic answer asking me to contact support, don’t bother. I’ve already seen countless reviews that corroborate my experience. Write a real response explaining what you plan to do to make the app better. How are you going to address this? Are you going to send me a link to a better, more polished app with an improved UI? No, so explain here instead what you can help me with. Other folks would like to hear it too.

Developer Response
Good morning, We are sorry to hear that your experience with managing our systems did not meet your expectations. However, customer satisfaction is very important to us, and we thank you for taking the time to highlight areas where we can improve to provide a better service. We will ensure that your feedback is forwarded to the relevant departments to evaluate possible corrective actions. We remain at your disposal. The Airzone Team
One of the ugliest apps
01/02/2025

Jakob Hunter

Getting a heat pump and being forced to switch to this app and UI over Ecobee feels like a punishment. The app is not only difficult to use but also unpolished. In the USA, numbers should use periods for decimals, not commas, and terms like “tariffs” are unfamiliar to most users here.It also doesn’t integrate with HomeKit, which is a major disappointment. Visually, the app is unpleasant, and it feels like no real effort was made to ensure it works well for consumers. It gives the impression of being a bare minimum viable product.This likely stems from Airzone primarily catering to HVAC businesses, which then impose this system on their customers. As a result, there seems to be little concern for the end-user experience or UI design.If a company recommends switching your system to Airzone and using this app, I’d strongly advise approaching it with skepticism.I very much hate paying to upgrade my system for the app based experience to feel like such a downgrade.Note to Airzone about your bad practice of sending generic replies about emailing support because your app is terrible: If you’re planning to respond with a generic answer asking me to contact support, don’t bother. I’ve already seen countless reviews that corroborate my experience. Write a real response explaining what you plan to do to make the app better. How are you going to address this? Are you going to send me a link to a better, more polished app with an improved UI? No, so explain here instead what you can help me with. Other folks would like to hear it too.
Developer Response 01/07/2025
Good morning, We are sorry to hear that your experience with managing our systems did not meet your expectations. However, customer satisfaction is very important to us, and we thank you for taking the time to highlight areas where we can improve to provide a better service. We will ensure that your feedback is forwarded to the relevant departments to evaluate possible corrective actions. We remain at your disposal. The Airzone Team
Critiques
10/16/2025

OverallHappyUser
I like the app overall but have (2) issues that I’d like to see addressed at some point. When I set my ductless split heat pumps to a certain temperature, a few moments later the setpoints automatically change to 83f. I believe this is just a visual issue within the app for me because the units maintain my desired temperature. The other issue is that I’d like to see a wider selectable temperature range in the app. For instance, when I’m traveling I’d like to set my heat temperature setpoint lower than the allowable range.

Developer Response
Good morning, thank you for your comment. Could you please contact us via email: customerservice@airzonecontrol.com so we can check your system? It's not normal for the temperature to change automatically. Regarding the temperature range, we've set it between 18º and 30º, as this covers the vast majority of manufacturers, although we are studying the possibility of increasing it in the future. The Airzone team.
Critiques
10/16/2025

OverallHappyUser

I like the app overall but have (2) issues that I’d like to see addressed at some point. When I set my ductless split heat pumps to a certain temperature, a few moments later the setpoints automatically change to 83f. I believe this is just a visual issue within the app for me because the units maintain my desired temperature. The other issue is that I’d like to see a wider selectable temperature range in the app. For instance, when I’m traveling I’d like to set my heat temperature setpoint lower than the allowable range.
Developer Response 10/20/2025
Good morning, thank you for your comment. Could you please contact us via email: customerservice@airzonecontrol.com so we can check your system? It's not normal for the temperature to change automatically. Regarding the temperature range, we've set it between 18º and 30º, as this covers the vast majority of manufacturers, although we are studying the possibility of increasing it in the future. The Airzone team.

This new version includes: - Introducing Routines: a new feature that lets you schedule and automate HVAC actions directly from the app. Each routine runs when the conditions you define are met, such as schedules, weather conditions and outdoor temperature, or sensor data. - New application permissions management section. - Performance improvements and bug fixes.

Version 4.23.0 Apr 16

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Corporacion Empresarial Altra SL
Size: 104.6 MB
Category: Utilities
Compatibility: Requires iOS 15.5 or later.

iPhone
Requires iOS 15.5 or later.

iPad
Requires iPadOS 15.5 or later.

iPod touch
Requires iOS 15.5 or later.

Mac
Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.
Languages: English
Age Rating: 4+

4+

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