Alabama Power 4+
New app to manage your account
Alabama Power Company
-
- Free
Screenshots
Description
Looking to manage your Alabama Power account on the go? Our app makes it easy.
Use the app to:
• Pay your bill quickly and securely with options like Digital Wallet and linking to your checking account
• Track your energy usage and compare it to past months
• Report outages and view restoration efforts
• Manage and view account details, such as your contact information and payment history
• Enroll in programs like Budget Billing and Paperless Billing
• Receive alerts when your bill is due, when there is an outage in your area, or when your usage is high
What’s New:
• New look and feel for easier account management
• Easy sign on with Touch/ Face ID
• Personalized alerts and tips to help you save energy and lower your bill
The Alabama Power app is the best power tool to manage your account and stay connected with us. Download the app today!
What’s New
Version 2.6.1
- Bug Fixes
Ratings and Reviews
Really Well Done App!
I am quite impressed with how well done this app is! Downloading and installing was quick and easy. Logging in was a snap by using my existing website login credentials. Paying my bill was a breeze using my existing checking account setup. Kudos to the developer(s) for a job well done and to the company for hiring qualified professionals to do it right!
Developer Response ,
Thank you for downloading our app and sharing your feedback!
Amount owed issues
It does not change amount owed if you make a partial payment. I made a partial payment a week and a half ago but it still says that I owe the full payment. When I try to make another payment it wants me to pay the full amount like I never made a payment. Please fix this!! On the old app we was able to see how much was left that we owed after a partial payment and it did not try to make us pay the original amount every time we tried to make another payment. For some of us our power bill is extremely high no matter what we do because of the heat so we have to make weekly payments. We need to be able to see how much is still owed not how much was originally owed.
Developer Response ,
Sorry to hear that you didn't have a great experience with our app. Please send an email to customerservice@alabamapower.com with your account information so we can look into this issue.
Really slow
This app is really useful WHEN you can get it to load and open properly. It’s incredibly slow to load/open…this app definitely has some bugs that need to be fixed.
Before anyone wants to come at me about possible issues on my part…yes, the app is updated on my device. No, I’m not having any issues with any other apps on my device. No, it’s not an internet speed issue. Anytime I have an issue with any app or device I always go through a basic troubleshooting list before complaining to the company.
Developer Response ,
Hi! We want to look into this issue more closely. Could you please email us at customerservice@alabamapower.com with your account information and device type? Also, let us know if any particular pages are loading slower than normal. If you've noticed any bugs in the app, please provide details about the issues you're experiencing.
App Privacy
The developer, Alabama Power Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Alabama Power Company
- Size
- 260.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Alabama Power Company
- Price
- Free