Alabama Power 4+

New app to manage your account

Alabama Power Company

    • 4.6 • 1.5K Ratings
    • Free

Screenshots

Description

Looking to manage your Alabama Power account on the go? Our app makes it easy.
Use the app to:
• Pay your bill quickly and securely with options like Digital Wallet and linking to your checking account
• Track your energy usage and compare it to past months
• Report outages and view restoration efforts
• Manage and view account details, such as your contact information and payment history
• Enroll in programs like Budget Billing and Paperless Billing
• Receive alerts when your bill is due, when there is an outage in your area, or when your usage is high


What’s New:
• New look and feel for easier account management
• Easy sign on with Touch/ Face ID
• Personalized alerts and tips to help you save energy and lower your bill


The Alabama Power app is the best power tool to manage your account and stay connected with us. Download the app today!

What’s New

Version 2.1.1

Resolve 2nd offer payment arrangement issue
Fix malfunctioning biometric on iOS
Address missing scheduled payments
Update missing 2023 usage data on iOS
General bug fixes

Ratings and Reviews

4.6 out of 5
1.5K Ratings

1.5K Ratings

LEWIS B LOVE ,

BEST UPDATE EVER

I love the new format of how you can pay your bill. It makes everything so much more convenient and less of a hassle but I mean what more should you expect for such a great company which implements so many options to help the people.

Developer Response ,

Thank you, Lewis! We're thrilled to know that you're pleased with the new app.

Bamamama081 ,

Amount owed issues

It does not change amount owed if you make a partial payment. I made a partial payment a week and a half ago but it still says that I owe the full payment. When I try to make another payment it wants me to pay the full amount like I never made a payment. Please fix this!! On the old app we was able to see how much was left that we owed after a partial payment and it did not try to make us pay the original amount every time we tried to make another payment. For some of us our power bill is extremely high no matter what we do because of the heat so we have to make weekly payments. We need to be able to see how much is still owed not how much was originally owed.

Developer Response ,

Sorry to hear that you didn't have a great experience with our app. Please send an email to customerservice@alabamapower.com with your account information so we can look into this issue.

m_cubed ,

Maybe a good app if

It did not reset/refresh the login page every time the app is made active. I paste my login info into the app. When I switched back to copy the password, the screen shows a refresh graphic and clears all fields. Ok, I’ll paste the password and type the id. Great, now it presents an unnecessary message requiring me to change my password. My password is already secure, but no. Ok back to my info app to create a new password. Back to the app and …. Refresh. Back to a blank login screen. Lol. The app might be better but I literally can’t use it. Hilarious. Does anyone test anymore? If people are typing memorable PWs, the PW is flawed and likely guessable by automated attacks. Oh well.

Developer Response ,

Hello! I apologize for the inconvenience you're facing. I'll relay your concerns to our tech team for examination. Regarding the prompt to reset your password, this is a consequence of newly instituted password security measures that have been implemented.

App Privacy

The developer, Alabama Power Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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