Alabama WIC 4+

It’s okay. Needs improvements.

While I like being able to view the items that qualify it’s frustrating when I try to scan an item & the app doesn’t work. I’m not sure if it’s a service issue or an app issue. Every time I go to the store & try to scan an item it never works. It used to so again I’m not sure what the issue is. If I can’t use it for what I need what’s the point in having it?
I always seem to get an error message or being told it isn’t supported. Whatever the case, I’d love for it to be fixed so we can use it properly. I love the feature of being able to scan, but currently for the past few months it’s been inaccessible.

Can’t check my balance

The primary reason I would use this app is to check my eWIC balance. It seems to have some ok features but it would be wonderful if it had a way to at least show what we are allotted each month. I was so excited to get the eWIC debit card but this makes me almost miss the paper vouchers.

Pretty much useless.

The whole point of this app should’ve been to show my balances that are on the card at any given time. No matter the resources offered on this app, it’s useless if it doesn’t show me my balances and I still have to call the 1-800 number every time or go to the register before every shopping trip for a print out. Throw the whole app away. You had one main job to help the consumers and this app fails and offering random resources that have nothing to do with me using my actual benefit is annoying. Should have left the card access under the FIS Global website like other states in conjunction with the site that shows the food stamp balances. Complete trash!

Developer Response ,

Thank you for your review. We are always open to ways to improve the app, and we value your feedback. If you would like to submit additional ideas to our team, please email us at support@myocv.com.