AlgaPSA Mobile
Ticketing
Free · In‑App Purchases · Designed for iPad. Not verified for macOS.
AlgaPSA Mobile is the companion app for AlgaPSA, a Professional Services Automation platform for Managed Service Providers (MSPs) and IT service businesses.
Use AlgaPSA Mobile to:
• Manage client tickets on the go
• Track time entries against billable clients
• View dashboards and tickets assigned to you
• Respond to client requests from anywhere
• Scan barcodes, serial numbers, and MAC labels to look up products, stock units, and deployed assets
• Receive stock and purchase orders, adjust quantities, run cycle counts, and receive transfers into your van
• Install a serialized unit onto a client's ticket and create its managed asset automatically — or register a device you find in the field
• Open any asset to record maintenance, review installed software and notes, and trace its full stock history from vendor receipt to install
• Work a prioritized queue that tells you who to call next, and why
• Tap to call and log it as an interaction, schedule follow-ups, and mark deals won or lost
AlgaPSA Subscription
The AlgaPSA Monthly subscription is available in-app for individual MSP operators.
• $14.99/month (auto-renewable)
Enterprise Plans
MSPs with teams use Pro plan, which is provisioned on the web by an organization administrator. Team members sign in via SSO (Microsoft or Google) or Sign in with Apple.
Subscription details:
• Title: AlgaPSA Monthly
• Length: 1 month (auto-renewing)
• Price: $14.99 per month
Payment will be charged to your Apple ID at confirmation of purchase. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your Apple ID Settings.
Privacy Policy: https://algapsa.com/static/privacy_policy
Terms of Use (EULA): https://algapsa.com/static/master_terms
Ratings & Reviews
AlgaPSA Mobile 1.6 is built from field-technician feedback: less waiting on photos, more of the customer record on the ticket, and calls that log themselves.
- Attach several photos or files to a ticket at once and preview them before opening, with lightweight thumbnails that work on a weak signal.
- Read client notes right on the ticket and add to them from the client.
- Schedule a ticket reply to send later.
- Log and schedule calls and emails from the ticket, and browse every interaction from the new Interactions tab.
- After you call a contact or client from the app, one tap logs the call with its duration.
- Choose which notification priorities push to your phone and how far ahead calendar reminders fire.
- Use color palettes configured in AlgaPSA on mobile now
## What changed
- Multi-photo and multi-file upload queue with progress and per-item retry; server-generated thumbnails and an 800x600 preview gallery on ticket documents.
- Client notes shown inline under the ticket's client details, and appendable from the client screen.
- "Send later" on ticket comments, with a Scheduled badge and cancel.
- Calls and emails section on the ticket mirroring the web tile, with the log dialog's add-to-schedule option.
- Interactions tab: mine or everyone, filters by status, time window, and type, a detail sheet with mark-done and reopen, and a client-or-contact picker for logging from the tab.
- Log-this-call prompt after dialing from a contact, client, ticket, or opportunity, preset to a Call of the elapsed duration.
- Per-device push priority threshold, priority-aware delivery (Android channels, iOS interruption levels), and configurable calendar reminder leads.
### Fixes
- Ticket list filters no longer stick to a board, client, or contact across restarts, and "Clear all" clears everything.
- Push registration on self-hosted servers: token calls now authenticate directly, the registration marker is scoped to server, tenant, and user, and logout and host switches clear it. Settings gains "Send test notification".
- The log-this-call prompt survives the biometric lock on return to the app.
The developer, Nine Minds LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Nine Minds LLC
- Size
- 38.9 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- In-App Purchases
Yes
- AlgaPSA Monthly $14.99
- Copyright
- © 2026 Nine Minds LLC
