Alibaba.com 17+

Buy directly from manufactures

杭州阿里巴巴广告有限公司

    • Free

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Description

What is Alibaba.com?
Alibaba.com is one of the world’s leading B2B ecommerce marketplaces. Our app allows you to source products from global suppliers, all from the convenience of your mobile device.

Purchase with confidence
Our Trade Assurance service protects your orders and payments on the platform, letting you purchase securely and conveniently with extended support.

Customizable products
Meet suppliers with years of customization and order fulfillment experience for sellers on Amazon, eBay, Wish, Etsy, Mercari, Lazada, and more.

Easy sourcing
Discover millions of ready-to-ship products in every industry category. Tell suppliers what you need and get quotes quickly with Request for Quotation services.

Fast shipping
Alibaba.com partners with major freight forwarders to provide land, sea, and air shipping solutions with on-time delivery services, end-to-end tracking, and competitive prices.

Livestreams and factory tours
Interact with manufacturers in real-time via product demos and tours of manufacturing facilities, providing insight and oversight on how your products are made.

Popular categories and trade shows
Source a wide range of popular items – from trending consumer goods to raw materials – and join our annual trade shows for niche product highlights and discounts.

Quality control
Choose Alibaba.com Production Monitoring and Inspection Services to reduce production delay and quality risks.

Discounts and promotions
Unlock new discounts and promotions from featured manufacturers and suppliers.

Stay updated
Use the Alibaba.com app to stay up to date on new products and promotions from your favorite suppliers.

Language and currency support
Alibaba.com supports 16 languages and 140 local currencies. Use our real-time translator to communicate with sellers in your mother tongue.

What’s New

Version 8.50.0

Includes bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
789.3K Ratings

789.3K Ratings

SolarCrush ,

Great company, steps in when suppliers are bad

I’ve bought mostly everything for my business from Alibaba. Most of the suppliers I’ve dealt with have been great - I’ve received what I ordered pretty quickly. Just recently, I had an order go horribly wrong when a supplier took months to even mail out my package, and then it was not what I ordered. I messaged them, and they basically told me to just deal with it and would not make it right. They said if I wanted a refund, I had to pay to ship the items that were not what I ordered back, and the shipping cost was most of what I paid. I was nervous about how Alibaba would handle it. I definitely will continue shopping here after the experience - I was issued a full refund and did not have to pay to ship what I did not order back (thank goodness). Thank you, Alibaba.

Jonni1247 ,

Convenient Malfunctions

I like Alibaba a lot, however it needs to be brought up how the app malfunctions in chat and after-order services. There is no legitimate reason for it to crash or a seller claims not being able to do something simple like reporting a tracking number. With a large order showing ‘successfully delivered’ in a different US state- I’d never know if I was getting scammed by the supplier. The dismissiveness about resolving was riding the clock. Like most carriers, UPS has its quirks but is great with reporting a shipment’s location. The screenshot I was sent did not match with UPS global nor domestic and I am a customer. It had not made it to the carrier at all while the seller listed a USPS Express shipment (5-7 days) to Alibaba. It’s been 60+ days, still waiting for a complete shipment but if I respond in mobile it resets. I should not have to pay full price and was probably overcharged for shipping.

I was glad to get Alibaba to step in with their Trade assurance policy. If there is a post-order concern, I’ve noticed the app freezes & crashes a lot. It also resets requests. Alibaba runs paying Buyers away with this App. I trust the service but I’d expect functions to be way better than eBay’s App to disappointment. I really hope there’s improvements to come, but desktop mode is better.

Eagle8753 ,

Great companies, great platform, need cs

I’ve been and have alibaba as a go to for getting affordable prices on certain products that are crucial in getting those products at certain prices but I only have one issue: customer service for platform itself. They only have “chat” and no direct contact method for calling or speaking with them if any such problems arise and yes I’m speaking from my own experience, problem☝️ ; that when I couldn’t get this resolved bc “chat” seemed to always greet you nicely, asked what issue you were having and then to be placed on hold while checking the order/requisition number at hand then comes back with answers obviously read from screen in front of them. They didn’t seem to have any pre knowledge of the issue or that I have had directly related recent experiences for the same reason and talked or “chatted” to numerous agents before them? I had to go through hoops and was very very disappointed with such great companies to do business with and a great b2b platform, that there was no assurance that your problem could be resolved and a small business needs certainty especially when it uses important man hours to acquire and source the product. Still good app and company.

Events

App Privacy

The developer, 杭州阿里巴巴广告有限公司, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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