iPhone Screenshots


ALICE is an operations system for every department of your hotel, connecting your staff and your guests. As a guest of an ALICE hotel, you can use this app to connect with any hotel department at any time.

With the ALICE Guest App, you can:

• Make requests - order room service, book a spa appointment, request a wake up call - to any department, before and during your stay, all at the push of a button.
• Real-time chat with every department, before, during and after your stay.
• Receive updates on the progress of your requests.

What’s New

Version 21.12.000

Improvements and updates.

Ratings and Reviews

1.4 out of 5
30 Ratings

30 Ratings

alibeebryce ,

Doesn’t even work well

I downloaded it so that i could plan my vacation but when i put in the place i want to go it doesn’t leave the home screen. Tried deleting it and reloading the app on my phone still doesn’t work. Would rather call the hotel to make plans.

TruthArae ,

Constantly Crashing

All this app does is crash. Literally can’t even view the hotel at all. Thought maybe it was just my phone so my boyfriend downloaded it and the same thing happens. Can’t view anything. Even the “demo” just crashes to the main screen. Useless.

Developer Response ,

Hi there,

Thank you for your feedback; would you be able to email us at support@alice-app.com so we can assist you?

ALICE Support

akaoman ,


I’ll keep it short and simple: this app is not fully functioning and needs work. I downloaded it for my hotel stay on vacation and could not use any of the services without bugs or errors. This is not a finished, tested product

App Privacy

The developer, FIVEPALS, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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