Aligner Tracker App 12+

Truthfully this app is extremely behind, it feels as though it was constructed by a child. It glitches constantly and honestly I feel like this app was made in 2010. Im currently on week 2 of 20 on my aligners and i haven’t had a problem yet, considering all of the other poor reviews i’m very anxious to see if my smile projection is actually what my teeth will look like.

Do not use AlignerCo. They will take your money, create a plan that will not fully correct your teeth. I expressed concerns and was gaslit into thinking it was correct. I wore the aligners as requested and after treatment I expressed my concerns that my front teeth were still not correct. I was told I need a refinement treatment and that it was $200. I paid the $200 and sent in new impressions. Over a month later I get an email that states that “my teeth got relapsed” which is not true. The original aligners still fit perfectly and are not correct. The company is now saying I need to pay for a full treatment. Completely unacceptable and fraud. I have asked for a refund will be filing with the BBB.

I had a fantastic experience with customer service, thanks to Mike. He patiently walked me through the entire process of doing my teeth impressions online. I was feeling a bit overwhelmed at first, but Mike explained everything clearly and made the whole experience stress-free. His guidance was friendly, professional, and super helpful. It’s rare to come across such knowledgeable and supportive customer service—Mike definitely went above and beyond!