Screenshots

Description

Altra's mobile app provides easy and secure access to your Altra accounts from your iPhone or iPad. Easily check your balances, view transaction history, deposit checks, make transfers, pay your bills, apply for a loan, or find nearby branch locations or ATMs. Altra's mobile app is available to all Altra members.

What’s New

Version 1.20401.2

Performance Improvements

Ratings and Reviews

3.1 out of 5
37 Ratings

37 Ratings

altra app ,

Can’t login to account

For the past week I haven’t been able to login to my account for some reason. I can go to atms and access but every time I try to login it says error occurred . It’s honestly pretty annoying. I’ve tried restarting my phone and deleting the app and re installing it and nothing works . Other than this I’ve never had any problems. So not sure if you guys or Altra can do anything about it or not or if you guys are doing maintenance on it or what.

Developer Response ,

Thanks for the feedback. We want to try and help you but we need more information. Please call us at 800-755-0055 so we can help.

Sancho2010 ,

Would be a great app but....

Not sure why it was changed but when opening the app instead of being brought to the login screen right away you get a “welcome” screen with things I don’t need and have extra clicks just to log in. I liked it when I could just open the app and log on to my account without clicking anything extra. The “welcome” screen is just plain annoying. Change it back or give us an option to set the starting screen for opening the app. Thanks.

Developer Response ,

Thank you for the feedback. The new look is going to provide some extra functionality and a more personalized experience. We understand that one extra click seems like a lot but we hope you will grow to enjoy the new mobile experience.

WillMoe96 ,

Quick Access Doesn’t Work

The app itself is fine, but quick access doesn’t work. Every time I go to set it up, it asks me to enter a pin, then re-enter to confirm. A window then pops up that says “There was a problem.” with no other information. I used to be able to login with my fingerprint, but now for some reason can’t even login with a pin. Fix the bugs and the rating will be higher.

Developer Response ,

We can fix this issue but need to talk to you. Please give us a call at 800-755-0055. Thank you.

Information

Seller
Altra Federal Credit Union
Size
35.7 MB
Category
Finance
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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