Amazon Prime Video 12+

I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!

Purchased a lot of movies. The app still recognizes the purchase but My Stuff/Purchases will only display 20 titles. Resorting from recent to A-Z or Z-A will display a different set but again limited to 20. Whoever thought that limiting purchase display list to 20 instead of being able to scroll though all purchases should be fired for incompetence.

Tried to report but it sends you to a chat feature. After being bounced to several people, I got the standard uninstall and reinstall the app and restart ipad. Neither worked. Tried to report again and once more bounced to several different people in chat. They seem to be unwilling to report as a new bug when they fail to solve the issue. Their work around is to go to web address to access purchased movies/shows given My Stuff/purchases is broken. Alternative if you remember every purchase you can use search feature to find it and finally have the option to play. No more purchases until they get this fixed. The work arounds are annoying and take more time when it worked before the update.

F on the last update and D- on chat experience.

The worst company and the worst streaming app I’ve ever experienced. If I could give it negative stars I would. They very clearly have bots leaving positive reviews to adjust their rating because the internet is filled with others saying the same thing i am.

The entire purpose of this app now is to force you into buying a dozen channels just to be able to watch any of the content. The UI is the worst of all the apps. None of the content I’ve purchased shows up as being mine when I search for it. Countless times it has tried to get me to purchase a movie or a season I ALREADY OWN. On top of that, if you search for a show/movie it will often make it seem as though it’s free until you start watching. Then that literal same video and any sequels (that were also listed as free) will suddenly cost money to watch.

I’ve tried filing complaints, giving feedback, expressing concerns with customer service. Avoid this app like the plague, you’ll sign over the rights to every bit of privacy you have and in return you’ll be scammed out of your money and ignored by the company when you try to correct issues.