Amazon Prime Video Ratings and Reviews

I use the free version of the service and it is a good app for that. Being able to watch free live channels and free on demand shows is what makes it good. However there’s a couple issues that need to be addressed. Mostly with episode numbers and playback issue. There are some shows that you can’t list as episode 1 for each season. For example the on demand episodes of The Price Is Right the Barker era channel you have it listed as episode 1 for season 11. That’s incorrect. The first 5 episodes of season 11 were skipped and begins with episode 6. 10 episodes are actually missing from that season due to the channel skipping those episodes. Therefore they should be listed as the production numbers. Episodes 4581 through episode 4985. As far as the playback goes episodes 4581 and 4582 are played twice for on demand viewing. Where episodes 4851 and 4852 are supposed to be played it plays episodes 4581 and 4582. Or in the way you have these episodes listed instead of episodes 130 and 131 are supposed to be playing it plays episodes 1 and 2 for the 2nd time. Please look at those episodes and find the 2 episodes that are supposed to be playing on demand and get them corrected. Don’t forget to list them in the right way that I mentioned in this lengthy review. Thank you.

More and more, movies are becoming pay for view, and it’s incredibly maddening to say the least. For example, to watch Doris Day movies that are over 50 years(!) old you have to pay an additional cost on top of your Prime membership when you can rent them from the library for free. 7-8/10 movies I choose lately to watch are now an additional charge. It is becoming an extremely poor value for membership holders. Bezos, you have $245 BIL dollars and you need to increase the costs for those of us who have supported Prime from the beginning many decades ago by making us pay you More? After running many, many businesses into the ground you are coming after those of us who helped get you to where you are by getting more $$ for less value of your product? So much for appreciating your customers. I get you’re trying to financially overtake Musk but enough already.

So for the month of October, I added a separate card to my account aside from my primary card, I lost my primary card so I froze all transactions I took my second card off(after my primary card came), but I have both cards locked due to these scummy people still trying to run my secondary card after I took it off,I talked to AT LEAST 4 supervisors and they assured me they took it off here it is another month and when they can’t get the funds off my primary card(locked) they try to run the card they promised they took off the account,every time I try to make a transaction at a store I have to unlock purchase and instantly lock it back because rest assure less than 1-2 mins after I get a notification saying “prime”,the more they do it the more I get closer to mom dad siblings Masonic brothers to unsubscribe, due to proof they can care less god forbid my mom has her main card on there she recently had to move all her money from checking to savings and only move the exact amount and if prime tries to run it between the times she doesn’t put the money in there it will overdraft the account and the next day and the next, I lost all respect for these people and have no morals

Purchased a lot of movies. The app still recognizes the purchase but My Stuff/Purchases will only display 20 titles. Resorting from recent to A-Z or Z-A will display a different set but again limited to 20. Whoever thought that limiting purchase display list to 20 instead of being able to scroll though all purchases should be fired for incompetence.

Tried to report but it sends you to a chat feature. After being bounced to several people, I got the standard uninstall and reinstall the app and restart ipad. Neither worked. Tried to report again and once more bounced to several different people in chat. They seem to be unwilling to report as a new bug when they fail to solve the issue. Their work around is to go to web address to access purchased movies/shows given My Stuff/purchases is broken. Alternative if you remember every purchase you can use search feature to find it and finally have the option to play. No more purchases until they get this fixed. The work arounds are annoying and take more time when it worked before the update.

F on the last update and D- on chat experience.

The worst company and the worst streaming app I’ve ever experienced. If I could give it negative stars I would. They very clearly have bots leaving positive reviews to adjust their rating because the internet is filled with others saying the same thing i am.

The entire purpose of this app now is to force you into buying a dozen channels just to be able to watch any of the content. The UI is the worst of all the apps. None of the content I’ve purchased shows up as being mine when I search for it. Countless times it has tried to get me to purchase a movie or a season I ALREADY OWN. On top of that, if you search for a show/movie it will often make it seem as though it’s free until you start watching. Then that literal same video and any sequels (that were also listed as free) will suddenly cost money to watch.

I’ve tried filing complaints, giving feedback, expressing concerns with customer service. Avoid this app like the plague, you’ll sign over the rights to every bit of privacy you have and in return you’ll be scammed out of your money and ignored by the company when you try to correct issues.

Purchased Discovery+ subscription on my Prime Video account mainly for Expedition Unknown and am now being charged to stream it or can’t find the included version. Finding the shows the are included in my subscription or currently watched are too hard to find, however the same shows for purchase comes up first even when they are included in my subscription. This is a rip off. Why should the app charge you for shows that are included in your subscription? Why pay for the channel and this (plus others) that are included just to purchase what’s supposed to be included? Maybe this is a change but it’s too much work to look for what I’m already paying for. Also huge con that they don’t offer Peacock but I’m sure if I purchased their channel, it would be the same thing. Considering canceling as other streaming options can bundle more channels for a better price by the time you add all the subscriptions and don’t even get what’s offered without paying additional on top of the channel. Not worth it with other streaming options for me.

Enjoy for the most part. Don’t mind a few commercials. I really enjoy a lot of the foreign shows and movies. But don’t like only getting one season, I usually check to see how many seasons are available before starting something to see if I want to invest my time in something I may not get to continue. I hate finding a show that appeals to me only to find out there was only one season. For shows with only one season it would be nice to know if it gets wrapped up or ends in a cliffhanger. I don’t like spending time trying to research if everything gets resolved at the end of a season or two. It would be nice if it says one season but everything gets resolved or if it says cliffhanger. Who wants to enjoy a show that leaves things unresolved. No one!
Thanks. Really really love when there is info on actors and some of their other work!

Like, I’d get it if it was a smaller or a free service. Honestly, it’d be fine. But having to wait for something to load then I can click skip so I can then wait for the show I wanted to watch to load after? And even worse, the app crashes a lot when I hit skip, or just kick me to the Home Screen of the app. And maybe it wouldn’t bother me as much if you didn’t constantly push paid-for content and makes it more difficult than it should to filter the shows included with subscription. While The Grand Tour and The Tick are easily some of the best shows here, the latter is a HUGE example of missed opportunity through the lack of pushing. Even buying and watching super hero and comedy shows before finding The Tick myself, it never once showed up in suggestions. And that’s one of YOUR shows that I couldn’t find until a YouTuber mentioned it existed, off hand, in a video about something else entirely.
So many missed opportunity and problems within the app, and the ads are just the Cherry on top that made me wanna rant about my gripes with the service.

A lot of people come here to complain about the ads and I get it. You already pay substantially for Prime, why would they need to make more money by selling ads? But I think this is the wrong place to complain about the company’s business practices. I would like to draw attention instead to what a half-baked app this is. As others have noted, it doesn’t sync across devices. It frequently doesn’t remember where I stopped watching at all. And to get to point in the episode it should have indexed to, I have to sit through ad breaks that I already sat through before. The bright side, if you can call it that, is that the experience on mobile is 1000% better than on Xbox, where the devs spent so little time and effort that the app is more or less unusable. The UI is unintuitive and it seems like they spared little effort to show you things you can spend more money on and largely neglected to show you things you might just want to watch.

This app is super deceiving. It shows all the movies and tv shows that you could get by purchasing the prime package. After some digging, that initial purchase does not include all of the movies and tv shows that pop up on the app… you have to make ADDITIONAL purchases to get basically any movie or tv show that is worth watching, to add these additional streaming services/ ‘channels’ it’s about 10$ a month added on to the 12$ you already spend a month on the app itself…. So in a nutshell, it shows you all these popular movies that people watch and love and these super highly rated movies, but you can’t watch them with your initial purchase, you have to buy another ‘package’ like paramount, Starz, showtime, etc. I understand they are trying to make it ‘more convenient’ so you can stream all your favorites in one app but it’s deceiving and honestly is a total waste of money. Way too expensive when each additional channel is about 10$. Just my opinion though.