Amicus Online 4+

I am giving this a star because you cannot give it zero. This has always been a lack luster companion to the web browser online version. I like Amicus Cloud and it has improved my firm’s productivity. However this app has always had a very limited functionality. In the past I have had issues with the application syncing with my account. There was always a lag with “sync pending” or it would go several days between syncing. Now it just does not sync at all. I tried to delete and reinstall as support recommended before. That didn’t work. Now it just takes up space on my phone. The developer has not updated the app in several years where the online service is updated several times per year. They really need to put some people on updating and upgrading this app.

This app is so horrible. Aside from not giving you access to any important file details, the syncing capability is atrocious. I have, many times, input a time entry, only to have it never actually sync up to the app. Because it has been so hit and miss, I often have to jot down the time entry somewhere else so I can double check it when I get back to the office to ensure it synced up with the cloud.

I have run multiple tests to see how long syncing takes. Even though I have the app set to sync every minute, it often will take 30 minutes or more for the information to actually show up on my computer (website) after inputting a time entry.

I have totally given up on using this app and instead use the old amicustimetracker website for on-the-go time entries. Pretty sad.

Be warned: trying this app will only cost you more time and money in the long run than whatever system you’re currently using. I was so excited about this app. “Finally, a way to input my time entries on the go!” I thought. Well, NOPE. As the previous reviewer notes, the sync feature is totally screwy. Some of my entries showed up about 30 mins later, whereas other entries only showed up two weeks later—after that month had already closed. And after I had tried to recreate all those missing entries from my memory.

Why even bother to roll out an app if it doesn’t work? Perhaps it made for a nice press release and marketing materials to say that they now have a mobile app. But I’ve totally lost confidence in Amicus due to this experience.