ANB Bank 4+

Very limited in features and functionality compared to most other banking apps! I understand ANB isn't Bank of America or JPMorgan, thus their amount of available resources to put into an app and online banking is less in comparison to those larger institutions. However, it is 2023 and we live in a technological world where things like having a basic, functioning UI; external transfers (EFT); and Zelle (or equivalent) should be standard. I don't think this new app is any better, almost worse in some ways. ANB, you can do better!

First thing, I use Apple MacBookAir M1 for all of my banking on the ANB website. The transition to the new website went perfect except for the bill pay. I was told that the new website bill pay did not like the Safari browser and I would have to use Google Chrome or another browser I had never heard of before. I saw the reviews and questioned a representative at ANB, but they told me that an update to the app had been performed. I was reluctant to use an app, but this morning I decided to try it and put it on my ipad. It worked perfect and all of my information on my payee’s was there. If you are an Apple user just try it.

The previous app was so much better! I don’t know why they switched. I don’t think the full app installed; I don’t have the teal colored top bar like in the pics, mine is just white so I can’t see any icons across the top of the app when I’m logged in. Half the time I can’t get get logged in I get a spinning wheel and/or a ‘please wait’. Navigation is much more difficult. There isn’t a search feature. Unless it’s an icon at the top that I can’t see because my screen is white across the top instead of teal like it should be. Where are all the same features the previous app had? Major step back! It seems like a beta version to me.