AnswerForce 4+
24/7 Live Receptionist Service
Michael Payne
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Deliver happiness to your customers with instant responses, practical support, and excellent customer service. Carry your office in your pocket and manage your business on-the-go from your smartphone with the AnswerForce app. While you focus on expanding your core business, your AnswerForce receptionists focus on your customer communications.
- Access your call data and messages
- View your live appointment updates
- View, prioritize, and respond to inbound customer messages
- Share important schedule updates and collaborate with your team
- Forward customer messages to your team via email/SMS
- Add notes to customer messages to instruct your team
What’s New
Version 8.0.0
- Dedicated Contacts Tab – Your contacts and recent calls now live in their own shiny new tab
- Settings Glow-Up – “More” got a makeover and is now the sleeker, smarter Settings tab
- Security, Upgraded – HIPAA users now get auto-enabled app lock. Safety first, always
- New Engine Under the Hood – The app’s running on a smoother, faster backend.
Ratings and Reviews
Highly recommend
Never lose another prospect because you could not answer the phone. They will always pick up the phone for you and can schedule estimates for you too. Would highly recommend for small business that don’t have a full time office person or a business that gets a lot of calls after hours.
Practice manager
I want to say I have used a lot of after hours services for my practices over the years and this is far the best. They record every call and you can listen and see it right from the app.
Unreliable call operators
AnswerForce performed well during the first few months of usage. Reliability of information was more or less inconsistent. It grew worse as the number of calls being routed toward their business increased. I’ve had it with their unreliability and lackluster follow through to ensure consistent and accurate customer information. We were being charged in excess of $2000 for service that frankly wasn’t being performed as expected. I’ve since moved to another answering service. I would caution anyone engaging in business with this company to do their due diligence.
App Privacy
The developer, Michael Payne, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Michael Payne
- Size
- 266.3 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- AnswerForce © 2021
- Price
- Free
Supports
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Wallet
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