AnswerForce 4+
24/7 Live Receptionist Service
Michael Payne
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Deliver happiness to your customers with instant responses, practical support, and excellent customer service. Carry your office in your pocket and manage your business on-the-go from your smartphone with the AnswerForce app. While you focus on expanding your core business, your AnswerForce receptionists focus on your customer communications.
- Access your call data and messages
- View your live appointment updates
- View, prioritize, and respond to inbound customer messages
- Share important schedule updates and collaborate with your team
- Forward customer messages to your team via email/SMS
- Add notes to customer messages to instruct your team
What’s New
Version 4.9
Now you can easily filter the reminders that you have set.
The reminders feature that helps you manage your schedule now displays your Due & Upcoming reminders and All reminders.
Due - Displays the reminders that have elapsed & need your attention
Upcoming - Shows you the forthcoming reminders
Ratings and Reviews
Awesome App
The AnswerForce App is awesome and improvements are coming all the time. I can see my messages, update my status, make a call from my App and mask my cell phone number, texting is coming soon. A must need for all businesses in the go.
Amazing
AnswerForce took over answering our phones after hours. We love them, and their website/app.
And the slack integration!
Absolutely Atrocious!!!
Agents went off script deliberately sabotaging my company! One agent told a customer “that’s odd, I don’t know why this company has a 24 hour cancellation policy. That doesn’t seem fair..”
Another agent double booked my calendar after being very clearly instructed never to do that. The next day I was then TRIPLE booked...
Another agent sent customers to the wrong website.
I called after each occurrence and every time I was “promised” that the agents would stick to the script....
Yet every time they continued to do their own thing.
Don’t waste your time or money with this company. Total ripoff!
App Privacy
The developer, Michael Payne, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Michael Payne
- Size
- 146.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- AnswerForce © 2021
- Price
- Free