iPhone Screenshots

Description

Deliver happiness to your customers with instant responses, practical support, and excellent customer service. Carry your office in your pocket and manage your business on-the-go from your smartphone with the AnswerForce app. While you focus on expanding your core business, your AnswerForce receptionists focus on your customer communications.

- Access your call data and messages
- View your live appointment updates
- View, prioritize, and respond to inbound customer messages
- Share important schedule updates and collaborate with your team
- Forward customer messages to your team via email/SMS
- Add notes to customer messages to instruct your team

What’s New

Version 3.2

- Bug fixes and improvements.

Ratings and Reviews

4.6 out of 5
141 Ratings

141 Ratings

Joecool3216 ,

Awesome App

The AnswerForce App is awesome and improvements are coming all the time. I can see my messages, update my status, make a call from my App and mask my cell phone number, texting is coming soon. A must need for all businesses in the go.

Heidowmtbagaianf ,

Amazing

AnswerForce took over answering our phones after hours. We love them, and their website/app.
And the slack integration!

CEO David ,

Absolutely Atrocious!!!

Agents went off script deliberately sabotaging my company! One agent told a customer “that’s odd, I don’t know why this company has a 24 hour cancellation policy. That doesn’t seem fair..”
Another agent double booked my calendar after being very clearly instructed never to do that. The next day I was then TRIPLE booked...
Another agent sent customers to the wrong website.
I called after each occurrence and every time I was “promised” that the agents would stick to the script....
Yet every time they continued to do their own thing.

Don’t waste your time or money with this company. Total ripoff!

App Privacy

The developer, Michael Payne, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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