Apartment Assistant 4+

I downloaded this app when I first moved into my apartment. Right out the gate, as soon as I made my first rent and utilities payment, the app charged me twice for rent. Upon calling the Apartment Assistant apps customer service number I was told they were working on getting me refunded and that I would see the money soon. It has been over a month since they double-charged me and so far I have called them again (twice), was told to wait 7-10 business days for the money to appear, then told to call my bank. Still no refund and I had to get my apartments regional manager involved. Very disappointed because this app seemed like a good concept but it’s clear that there are still a lot of bugs in the system. I do not trust this app and probably never will.

App does not let you see for what are you paying. Same thing with management too. You do not know where money is going to. They never provide any proof of payment. So if you are using this app that means you are tenant at McCauly crossing then I am sorry for you. Stay away with this so called “Luxury” Apartments and its apps like this. I had very negative experience with them.

I've used this app since I moved to my apartment, and I'm not sure why everyone seems to hate it. It's straight forward and easy to use. It doesn't seem to have any bugs or issues. You log in using your Resident Bill Pay information, so it's easy to remember. You can pay your rent and make maintenance requests. 1660 Peachtree has done a great job of quickly getting someone out to my place to take care of any problems I've had every time. Thanks!