The Apartment Assistant app is a safe and convenient way to pay your rent and/or utilities if you live in a Connor Group managed apartment. With this app you can pay by check, credit card or debit card quickly and easily right from your phone. It is easy-to-use and offers a simple design which allows you to check your balance, recent transactions and make payments. You can even store your payment history for future transactions, or sign up for auto pay.
AutoPay options have been improved.
Ratings and Reviews
Do not trust
I downloaded this app when I first moved into my apartment. Right out the gate, as soon as I made my first rent and utilities payment, the app charged me twice for rent. Upon calling the Apartment Assistant apps customer service number I was told they were working on getting me refunded and that I would see the money soon. It has been over a month since they double-charged me and so far I have called them again (twice), was told to wait 7-10 business days for the money to appear, then told to call my bank. Still no refund and I had to get my apartments regional manager involved. Very disappointed because this app seemed like a good concept but it’s clear that there are still a lot of bugs in the system. I do not trust this app and probably never will.
First Positive Review
Haven’t had any problems with it so far. Sure, it is simple app, but I haven’t had any issues. The picture of the APT complex I live in is mis-centered and cut off. This looks bad. the UI is simple, but also unattractive. The payment function works for me and I have not had an issue with it. Frankly, the payment system is actually better than the previous system my apartment used. The payment system is what I really care about, so all in all I am very pleased. Good job, but please do make some improvements at least on the Interface. The huge green bars on the bottom look cheap and dated. The picture of the apartment should at least be cropped and centered. These should be simple starting improvements.
Someone should reprogram this app
It does not work most of the time. I reinstall it every time if I have to use it to for something. They have an option to manage autopay. But the only thing I can do is delete my method of payment.
I paid my dues on Feb 24th. Everything became $0. Generally when the bill is $0, you won’t be charged again. I was charged again on Feb 28th. Reading the reviews, I have no idea how many days I have to be behind this to get my money back. Any high school kid can create a better app than this.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Connor Group
- 49.4 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © The Connor Group