There has never been an easier way to tap into Arkansas Federal Credit Union! Our mobile application provides fast and secure access to all your accounts – right in the palm of your hand.
Need to transfer money to cover a purchase? You got it. Looking for the closest branch or ATM? Done. Or maybe you just remembered that you forgot to pay a bill before you left on vacation. No worries. All this and more is just a tap away.
Mobile App Features:
• Check account balances, view recent transactions and transfer money
• Use bill pay to pay bills, view pending payments and history
• Locate the nearest Arkansas Federal branch or ATM
• Deposit checks, request stop payments and order checks
• Commercial account options
• Manage alerts and send secure messages
Note: To start using Arkansas Federal’s mobile application, you must first be enrolled in Online Banking at www.afcu.org or contact a member service representative at 800-456-3000 to gain access. Once you’ve registered for Online Banking, you can begin to login to the mobile app.
Deposits are subject to verification and may not be available for immediate withdrawal. Text message and data rates may apply. Availability is subject to cell phone carrier restrictions. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or Internet provider; technology failures; and system capacity limitations. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written.
To learn how we protect your privacy, please visit afcu.org
Federally insured by NCUA.
Ratings and Reviews
Tellers need to be more mindful when pulling up “family” accounts. In a 5 month period, when I have deposited or withdrew money from my account, they mistakenly added or took the money from my husbands account. Please tell me how this could happen when our account numbers are different? I refuse to argue with the tellers which I almost did one time because I told her she needed to look closer and find MY account number. She insisted that she did the proper research and yet still took the W/D from my husbands account. Short of the computers being down, I can’t accept any excuse.
Other than that, I’m happy with the credit union for now.
Tough to read and understand
Overall, I do not like the new mobile banking app and will attempt to explain the confusion I have trying to navigate the program. I do muddle my way through and make the most of the program, but it is never easy or without some sort of complication.
First, I find the font and format difficult to read and navigate. Thankfully, being able to enlarge the screen helps. Also, the slim blocks of color along the side do little to guide me to a category, but take more space from the field of vision.
Second, The menu is ok and fairly straight forward, but trying to access or even find my recurring payments is extremely confusing especially through the transfer funds link. I have set up duplicate recurring payments more than once and had to struggle to find the way to cancel the duplicate without cancelling the initial payment. I have had some difficulty with recurring payments in bill pay too and e-bills are a continuous nightmare. I have constant messages telling me to update or contact payee at their website or it is continuously “in progress”, but never fixed or working properly. Using e-bills is not a viable choice for me. I don’t know what the benefit is or why it is offered.
I hope this review explains some of my difficulties and can help you understand my frustrations.
All good except for the check deposit feature.
The app is generally good, functional and dependable except for the glaring failure of the worthless check deposit function. You can attempt to deposit a check, and the app will tell you that it deposited the check successfully. You go on about your business, writing checks as though you have the deposit in there, only to find out it really did not deposit successfully. I have often tried to deposit checks when the app would refuse to deposit the check up to a dozen times, giving a variety of up to four different reasons/excuses; then in a mad fit I try one more time and it deposits successfully whereas nothing had changed— same check, same lighting, etc. this is particularly frustrating when I’ve had multiple checks to deposit. The online deposit function is important since no branches have been opened up near me
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Arkansas Federal Credit Union
- 52.6 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Spanish, Traditional Chinese
- Age Rating
- © 2018 AFCU
With Family Sharing set up, up to six family members can use this app.