Aspire Account Center +4

It saddens me to see, after maintaining both of my Aspire accounts in perfect payment history for 2 years straight, with zero balances on them, that your development team does not have the foresight or competency to update your app along with IOS 16. I know there has been glitches over the last two years with your app, but now it just does not open?? The laughable part is that I have read a majority of the reviews listed, and the lack of response by you the developers, proves to me that, other than collecting your exorbitant fees, you just do not care. It seems to me, that with all the fees you charge, you would be paying your development staff more than enough income to take pride in their positions, to put out a quality product. But, alas, maybe the lack of integrity and competency starts from the top downwards, instead of with the underlings. I WOULD RATE THIS NO STARS IF APPLE WOULD ALLOW THAT….

WARNING: If you get the Aspire credit card, be prepared to keep your account up to date outside of this app!!!

I put my account information in for automatic payment and for two months in a row they tell me that my account information is not added correctly, but when I pay my bill when I submit it myself, there was no problems and i didn’t have to enter it because it was already there. so for two months they got late fees from me and when you talk to them, they talk in circles and do not know what you’re talking about they will not refund you anything and it will be your fault even if it is there’s even if you put your account number in right to pay it yourself so if you paid it yourself and it was right, that means that the account number was added right, right. Lol it’s funny now but it wasn’t the hour i was the phone saying the same thing over and over again.

I enjoy using the app for convenience since it is faster and easier to access my account. However, the big inconvenience is that the PIN and Face ID do not actually work. You can complete the setup process to save your loving but once you tap “Save Login” it scans your face then starts back at the beginning and nothing happens. Same for the PIN. I can input my desired PIN and confirm that PIN but nothing happens after. I still have to manually type my login info at the main screen. Aside from those two issues everything seems perfect to me (except maybe add a dark mode for people that care about their eyes).