Atrium Campus Connect 4+

THANKS ATRIUM

I’m so glad this technology is on my campus. I really hope the individuals responsible for introducing this app on my campus take a little time out of their day to wrap their dry, dusty lips around the pipe of a 45.

That is terrible. It takes an extra 10 minutes to even enter. The cafeteria is gone to the place where the students just disregard the workers and walk right in. this app is a nightmare and barely works. If the object of this is app is to discourage students from using the amenities on campus they already pay for app works wonders.

Some apps solve problems, this app creates problems

Even though I have a lease required to use the bus, the app wouldn’t show that I was eligible in my credentials. I missed my first day of class thanks to the terrible dev team behind this. In the end I had to do an awkward work around using apple wallet with zero help from app support.

0/10, school administrators, please don’t use this.

Developer Response ,

Michael-

I am sincerely sorry to hear about the difficulties you experienced with our app, and we deeply apologize for the inconvenience caused, especially missing your first day of class. Your feedback is incredibly valuable to us, and we take all criticisms seriously as they help us to improve our services.

I understand how frustrating it must have been to encounter issues with the eligibility display in your credentials. Our engineers have resolved this issue. If you are still experiencing issues please contact us at mobile@atriumcampus.com at your earliest convenience.

Customer service is useless

Got the app b/c school asked to for the bus pass. It won’t add properly and I was denied access to the bus twice. Called the number and emailed and was told to wait. Waited for 24 hrs for them to send an email with a link… like y’all had me wait 24 hrs, denied me the bus, all for a link ? No thanks.