RYSE 4+

RYSE INC.

    • 2.0 • 80 Ratings
    • Free

iPhone Screenshots

Description

RYSE lets you control your window shades from the comfort of your iPhone and create groups and routines for added convenience and automation. Compatible with RYSE SmartShade and SmartBridge, and backwards compatible with AXIS Gear.
After receiving your RYSE or AXIS products, download the free app for a smarter home that saves you time and energy.

What’s New

Version 2.0.10

Fixed an issue related to AXIS Gear recalibration

Ratings and Reviews

2.0 out of 5
80 Ratings

80 Ratings

jeronimoag ,

2/5

Generally the product works as advertised and was very impressed by their packaging and instructions for installation. I bought two of these, and while one has worked well, I’ve had three issues with them other, that would definitely not have me rate these products 5 stars and more importantly not a very strong customer support to help me resolve this.

1. Chain Cord Connector: The bead/chain connector pushes the back cover out every time it goes through and on several instances has either gotten disconnected or stuck
2. Reach and Schedules: The system only works when in close reach and/or manually controlled, even when having set programmed schedules, these simply don’t function as programmed on constant basis.
3. Integration: Even though the product was advertised as being fully smart, out of all my “smart” devices (bulbs, camera, outlets, fan, speakers), this one is the dumbest, as it is the only one that can’t be controlled by neither Apple nor Google Home.

So considering it’s the highest price point for this solution in the market, it’s unreliable functionally, quality of the product, and the attention of the customer support, this would be a 2 out of 5.

-DROK- ,

Great product but could use a little tuning.

Product works great. I’ve tested it in Bluetooth and zigbee (via Smarthings and Alexa) and I’ve had no issues at all. They work just as advertised and installation was simple. JUST ONE SUGGESTION: After configuring the shade It would be great to have the option to manually control how high/low the shades go in fine increments. For example, I have zebra roller shades and as much as I enjoy the Axis I’m a little disappointed that I can’t manually adjust or nudge the shades so that I can choose to block or filter light. By default the axis divides the open and closed position into 4 increments, which is practical and great but limits user control. Is there any chance of being able to manually adjust in finer increments in a future update? The function is already there because you and adjust in fine increments when you set the open and closed position. That feature should be made available outside the configuration setup as an additional option the the 4 position presets. Please make this available in the next update and I’ll be happy to re-rate at 5 stars. Thanks!

S4lv4t1on ,

Works as advertised; Nothing Special

Don’t usually review stuff, but the reviews were so abysmal I had to come back and rate this. App is somewhat poorly designed and a little glitchy, but nothing so far that prevents me from using any off the functionality (that I’ve seen).

One caveat; it’s annoying that you have to have the smart bridge to use most of the app’s best functionality, but i recall them being pretty up-front about that when I bought the product. I also had a kind of blind that was particularly well suited for the product, so I may have had an easier experience than some.

3.5/5 for successfully doing what it set out to do, even if not impressively

App Privacy

The developer, RYSE INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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