Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.

The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.

Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.

Never miss an update. The Bang & Olufsen app will notify you about updates for your products.

The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide.

Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV and BeoPlay app for setting up and controlling your BeoPlay product.

What’s New

Version 3.12.1

Added missing product images

Ratings and Reviews

4.3 out of 5
8.6K Ratings

8.6K Ratings

Pollen Generation ,

Continuous sound drop

Like many before me have stated, all my B&O products have been dropping sound back-to-back. Cannot even get through a single song and the app states that neither of my products has the multi room capability (as if! A9 MKIV, two BeoSound2 with Google Assistant and 1 BeoSound 1 also with GA). I have set all speakers to factory reset, restarted modem, deleted all devices from B&O and Google Home and the problem still persists.

I was able to manage to get back the multi room option (but unlike previous versions of the app it is not buried within the menu) which simply used to be automatically linked to all speakers.

It is so frustrating not being able to enjoy either one of my speakers like I used to. No, it is not a network or iOS error either as this happens even when I try to use AirPlay from my MAC and even through Chrome Cast —It is B&O’s most recent app update which has “bricked” my devices.

Please, listen to your customers and FIX the app!

Developer Response ,

Hi there. We are sincerely sorry to hear that you are experiencing multiple issues with the app. To assist you, please could you kindly clear your app cache and then uninstall and reinstall the app?

Once done, please kindly restart your mobile device and then set up your product once again. If this does not assist in resolving the problem, please could you kindly connect with our support team?

To connect with our support team, please visit our support platform? Once there, please visit the "Ready to help you 24/7" section by scrolling down. This will allow you to choose your preferred contact method.

When contacting us, please let us know more about the problem that you are facing as well as the serial number of your Bang & Olufsen products.

Bang & Olufsen Support

SChristian96 ,

beoplay made these the best

the old beoplay app made the E8 headphones the best I had ever experienced. The new app is sluggish, under-engineered for product price and company net worth (no wonder the reported earnings dropped 40 mil last year) and i would have figured for the price and quality of the product the same could be said for the software running it, but that proved false 43 seconds into using the app. Not to mention my E8’s won’t even pair to my iPad, even when connected through bluetooth. B&O seem to think that since the app is free they can cheap out on it, but product development and marketing may seem to work in different corners of the world if they don’t realize they are wholly dependent on each other. if i buy $300 headphones and i need an app to unlock their full potential, I want to feel like i’m using a $300 app too. B&O, if you want that 10% growth this year that you estimated, i recommend developing and TESTING an app that is foolproof and will work simply and logically with all products.

Developer Response ,

Hi there, we're sorry to hear you've been unsatisfied with the B&O app. We would be happy to help you with pairing your E8 to your iPad.
In most cases the following steps can resolve these type of issues:
- Delete any previous pairings on your iPad in the Bluetooth settings
- Turn your iPad off
- Reset your E8 by tapping and holding both ear buds until the light on the right ear bud flashes red
- Turn your iPad back on
- Do not open the B&O app
- Open the Bluetooth settings on your iPad
- Tap and hold both ear buds again this time only until the light flashes blue indicating it is in pairing mode
- Select your E8 on the screen of your iPad to connect

If you require any further assistance, please contact us at

Bang & Olufsen Support

sparkyparks ,

App has limited functionality

I purchased a condo with an existing Beoplay A9 1st gen speaker. Followed all instructions. Got A9 on network. Got app to find A9 and register. OK so now what? App doesn’t seem to do anything other than register speaker and control network settings. Airplay doesn’t see speaker so how are you supposed to play music or anything else on it? So far all I have is a piece of circular art on the wall. This shouldn’t be this complicated.

Update. Somehow (still not clear why) the speaker showed up in the AirPlay options on my iPhone. Seems to stream like a charm using Apple Music. Still unclear what functionality the app has other than setting up the speaker for wi-fi which I configured on my MacBook through an Admin Login to the gateway provided. Speaker sounds fantastic!! Next up. Getting it to work with my Samsung TV

Developer Response ,

Hi, we are sincerely sorry to hear that you encountered some issues setting up your A9 1st generation.

We would like nothing more but to help you configure it and enjoy it fully.

Make sure to activate the Beolink option in the app. To do so, go in the settings (cogwheel in top right corner), and click on Beolink to then activate it.

This will enable access to your music content, configure different sources such as Spotify or TuneIn for example.

We're glad to hear that your A9 is working now. Apart from setup, you can also manage the speaker's settings as well as change listening modes. If you have Deezer or TuneIn, you can also use the app's integrated features to play music from your library. You also have the option of setting it up with multi-room if you decide to add more Bang & Olufsen products in the future.

Please contact us directly so that we may investigate further with you and offer you a proper solution:

Bang & Olufsen support

App Privacy

The developer, Bang & Olufsen a/s, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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