BankFirstFed Mobile Banking 4+

Best app and use often to manage my accounts!Usually when I’m at the market I don’t have to worry about getting a receipt unless I want one when I use my debit card, because I can easily check on the app to balance my own books that I keep at home as well. If there’s a discrepancy I contact the bank and they take care of it. I recommend this app to everyone at First Federal Bank

The app is getting better but is still cumbersome and inconvenient in places. It still often takes days to accept a routine mobile check vs mere minutes at my other bank. There is no clean and quick way to xfer monies between the two banks like Zelle. And the check image capture function for mobile deposits still requires guess work and manual intervention. You line up the check on a dark surface, hover the phone camera above it and move it up and down and all around until you think you have it right. Then you manually click the camera to snap the picture hoping that action alone will not throw off the alignment you worked so hard to achieve. At my other bank the picture is snapped automatically as soon as the app recognizes an acceptable image. So user friendly and sweet.

It’s easy to view all my accounts. My only gripe is with the account-to-account transfer feature. Once the transfer is initiated, a text arrives that informs you the transaction has been initiated. It appears to be informative in nature but there is a link you MUST click-through to verify the transaction or else the transfer becomes invalidated after a certain period of time. The instructions are not explicitly stated and this slight oversight can cause some minor confusion between you and the sender because the only recourse is to contact the sender to reinitiate the transfer. That’s why I’m giving 4-stars instead of 5...great app otherwise!