iPhone Screenshots

Description

Manage your BarkBox and Super Chewer subscriptions, customize your dog's next delivery, and more! Get up-to-the-minute info about when your dog's box is shipped and delivered. Rate the toys, treats, and chews inside once your dog has had their fun, and customize your next box. Your dog doesn't have thumbs, so they're gonna need your help.

FEATURES:
- Opt-in to push notifications for real-time shipping updates
- Manage your subscription (including billing and shipping info)
- Customize your BarkBox or Super Chewer shipments
- Update your dog's profile
- Rate the toys, treats, and chews to build your dog's profile
- Get fast support from real humans from inside the app

What’s New

Version 4.0.0

Manage your BarkBox and Super Chewer subscriptions, customize your dog's next delivery, and more! Get up-to-the-minute info about when your dog's box is shipped and delivered. Rate the toys, treats, and chews inside once your dog has had their fun, and customize your next box. Your dog doesn't have thumbs, so they're gonna need your help.

FEATURES:
- Opt-in to push notifications for real-time shipping updates
- Manage your subscription (including billing and shipping info)
- Customize your BarkBox or Super Chewer shipments
- Update your dog's profile
- Rate the toys, treats, and chews to build your dog's profile
- Get fast support from real humans from inside the app

Ratings and Reviews

3.1 out of 5
193 Ratings

193 Ratings

SarahKayP017 ,

Getting very fed up with their system

I have a year subscription to Superchewer, and the first couple months we’re good. A few toys would not last for my Rottweiler, and there are a few that do. The thing I am most upset about is the shipping of the box. They charge me every month by the 5th and I don’t even receive it until my next payment comes out. In the mean time I have to go buy my pup many toys and treats because he goes through them quickly. If you cant send out packages until the end of the month then DONT charge at the beginning! It is getting old. I had a friend order from you guys and they got it in less than a week. Trying to make it seem like you guys are on top of it, which it’s not the case. I’ve already gotten an email that states one of the toys needs to be thrown away due to safety. So that means I have to wait 2 months for a new one. Ridiculous!!!

MtnBrookie ,

I’m no longer a subscriber ( bc my dogs tear things up )

My son gave me a sweet 1 year subscription for Xmas a few years back & we loved it! I’ve never experienced anything from this company other than the absolute fastest and best customer service!! They would replace toys my dog chewed up both my large ones would rip each speaker or music box or stuffing out ! It easy that these were not made well , I have “aggressive chewers” also bc they collaborated w target I could easily order online and see in person which would work etc for my dogs ( I have 3 )
I just have had such great experiences ( I’ve joined up twice! ) w these people I could not go by without seeing how anyone could have trouble w them ?! The review I read didn’t make sense bc thres guy’s always contacted me within one day and replaced or offered me more ! One time they mailed me a box just because !
I love the people that work here , I wear my bark box tennis shoes ( no longer available sadly ) every day !
When I inquired how to get a new pair ( can’t ) the girl sent me a free tote ! I mean, I just wanted something they didn’t have and they tested me above and beyond !
I still order my favorite toys online!

kephotos ,

NOT WORTH THE MONEY

I’ve been given the run around so many times just trying to get what i’ve already paid for. I used the first free box coupon after being told i could cancel if i didnt like it. I was then told since i used a promo, that i can’t cancel even if i send the box back.

November came and i never received my box, even after paying $30 for it. I’ve contacted them at least 10 times asking where my box is and they always tell me 2-8 days. I checked every week and the box still had not started shipping. it’s now the end of december and i got my december box but still no November and the tracking still says pending.

I cant get a refund or cancel, so all there is to do is tell other people about how they scam you out of your money. You’re better off using the money to buy the toys and treats yourself.

Information

Seller
Barkbox, Inc.
Size
13.1 MB
Category
Shopping
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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