Screenshots

Description

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources.

Now available in Spanish (requires phone language settings to be set in Spanish)

Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Share ID Card verification letter

What’s New

Version 4.11.0

- Member ID Card Improvements
- General improvements and bug fixes

Ratings and Reviews

3.7 out of 5
253 Ratings

253 Ratings

fondinganicknameisapaininthea ,

My Experience Is Great

If I had the same experience as some of the negative reviews I would be frustrated also. However everything is working as described for me.
The info is concise and the app is easy to navigate. I had a question about coverage and there was a contact button that entered the phone number for quick dial (Now if I can just get a human on the line...).
The app is much easier to access than the website and has most info needed.
If it works on your phone a definite must have. (I’m using an iPhone XR)

[iPapi] ,

4.5.0 still Worthless! Response is fake.

Still no ID card with this supposed update. They add their fake response after your review that goes nowhere just to appear as though they’ve actually fixed something —but they haven’t! Claims to support Apple Wallet but doesn’t because it won’t give you your ID card. Still nothing populating most pages. They refer you to the Blue Access website and basically all you can see are claims and referrals. No phone links to call for preauthorizations. This is one of the worst apps ever. It’s just awful that a CEO can be given $milllions in bonuses annually but can’t get an app produced that works for the insured who pays his outrageous compensation. Not only can you not get your ID card to appear, but nearly every page refers you to a website, rather than provide the insured with their information. You can’t even see your coverages! Ridiculous!

Developer Response ,

Hi,
I apologize that you are still not seeing your information on our app. I'd like to look into your account to see why this is occurring, because you should be able to see your ID card, coverages, and more. Can you please send your username to appfeedback@bcbsil.com so that we can look into this? Thanks again for your patience.

hhhghhggh ,

Well on target doesn’t work.

The link to the well on target will take you there but once you try to do your health assessment it pops up with a privacy disclosure and will only display the top corner of it. You can scroll down but it will not let you scroll over so you cannot except it and it essentially locks you out because you can’t proceed without excepting the privacy disclosure. It makes this totally worthless. I called tech-support but they were no help. I really want to like this app but they need to have better customer service support when an issue arises.

Developer Response ,

Hi,
I apologize that you are having an issue accessing Well onTarget in our app. We are investigating this issue - in the meantime, if there is anything we can assist with, please email us at appfeedback@bcbsil.com. Thanks for providing feedback, and have a great day!

Information

Seller
Blue Cross and Blue Shield of Texas
Size
88.1 MB
Category
Health & Fitness
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2019 Blue Cross and Blue Shield of Texas
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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