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Disclaimer says not 100% guaranteed…
The app does what it says it does. I took the time and read all of the small fine print. It just means that if it’s showing you something, there’s a public record out there somewhere that has that information on it. Of course there’s errors because we aren’t using birthdates and Social Security numbers… It’s not legal to get financials unless they consent. The app does exactly what it says it does. And I’m a blind user… Works great with voice over and I gave it a five star rating because I’ve had some problems in the past and it really helps me feel more comfortable and know what the heck is going on and who I’m actually dealing with. Five star excellent excellent!
Subscription Rip Off
I have used BeenVerified since 2012 as a tool for ancestry research.
I have never used auto renew for subscriptions in this app. I always make sure it is turned off after I make a purchase.
On November 4, 2020, I was billed for a 6 month subscription by this app when auto renew was turned OFF. If I could attach a screen shot from my apple app subscriptions, I could show how unscrupulous this app is by fraudulently auto renewing.
I submitted an email to BeenVerified and then contacted my bank to reverse the charge. When BeenVerified received the contested charge, the emailed me and asked that I contact my bank and drop the dispute. They stated it would make the refund process faster if the reversal was dropped. I replied, NO. I would not drop the complaint for fraudulent charge as it was a legitimate action due to fraud committed by them.
The reversal of charges posted to my bank in 24 hrs without dropping the complaint as BeenVerified requested of me.
On November 6, 2020, I tried to access BeenVerified to retrieve some information from a previous report I had run during a prior paid subscription. I was immediately met with a message that stated my account was suspended and blocked due to suspected fraudulent activity.
The only fraudulent activity was from BeenVerified.
There are several other research apps available to consumers that will not try to rip you off by fraudulently charging you like BeenVerified attempted to do to me.
Developer Response ,
I am unable to locate your account to determine the exact cause of the issue. All subscriptions are controlled by the customer. However it is important to know that all purchases made through iTunes, including your subscription purchase, are controlled by Apple. Unfortunately we do not have access to these transactions to assist you with a refund nor cancellation. If the transaction was disputed as fraudulent, the account is automatically closed for the consumers protection. We are happy to investigate the matter further, please email firstname.lastname@example.org (Attn:Escalations)
Been verified/ beenrippedoff !
I got this app when it first came out great at first but just like the rest they want to all of a sudden charge their customers that have been loyal to them from day one it’s all a rip off I can’t even get to my list of prior contacts I’ve looked up. If it’s not broke don’t try to fix it. Stupid developer
Developer Response ,
Hello there ,
With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more. It appears you may have upgraded to a subscription. With the app you will always have free access unless you decide to upgrade. Please contact us at email@example.com and we will be happy to review your account.
BeenVerified Customer Care
- BeenVerified, Inc.
- 123.7 MB
Requires iOS 9.0 and watchOS 5.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © BeenVerified, Inc.
- In-App Purchases
- Unlimited Background Checks $9.99
- Unlimited Background Checks App + Web $14.99
- Unlimited Background Checks $19.99
With Family Sharing set up, up to six family members can use this app.