Bernafon App 4+
Hearing aid remote control
Bernafon AG
-
- Free
Screenshots
Description
Control your hearing aids discreetly with the touch of a finger
This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).
Note: some features may be available depending on your hearing aid model. Check below for details.
• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Bernafon Zerena)
• Adjust sounds around you with sound equalizer (available for Bernafon Encanta and Alpha XT models)
• Track your progress with HearingCoach feature (available for Bernafon Encanta and Alpha XT models)
• Handle wireless accessories paired with your hearing aids such as TV-A or SoundClip-A
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
For optimal performance, we recommend updating your device to iOS 15.2 or later. To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility
What’s New
Version 1.5.2
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
Ratings and Reviews
Won’t pair
After latest update Zerena 9 aids won’t pair.
After contacting Bernafon about the issue they promptly addressed it with a patch and new update. All is working well now.
Thanks
Developer Response ,
Dear user, if you are still unable to pair your hearing aids to the app, please install the latest version of the app (v. 1.2.2), as a patch was rolled out to fix the issue you was experiencing. Kind Regards, Bernafon
Not liking new version too slow to connect
Too slow to connect
Seems like it works, but why change it?
I was able to pair my Bernaphon hearing “instruments” with the app easily. I can see no improvement in form or utility. In fact, it seems a bit dumber since it defaults to control both L&R at once v/ individually and there is less of an explainer page. So why a new app instead of an update? No explainer on that either
Developer Response ,
Dear user, thank you for reaching out and for your feedback. If you encounter any issue while using the app, do not hesitate to reach out to appsupport@bernafon.com. Kind Regards, Bernafon
App Privacy
The developer, Bernafon AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Bernafon AG
- Size
- 430.2 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 7.4 or later.
- Languages
-
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2023 SBO Hearing A/S
- Price
- Free