Bernafon App 4+
Hearing aid remote control
Bernafon AG
-
- Free
Screenshots
Description
Control your hearing aids discreetly with the touch of a finger
Bernafon App provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.
The Bernafon App is compatible with all Bernafon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.
With Bernafon App, you can:
• Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Customize your surrounding sounds with the sound equalizer
• Set and track hearing aid wear-time goals with the HearingCoach feature
• Use the streaming equalizer for a personalized listening experience.
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV-A or devices, such as SoundClip-A, which can be used both for streaming and as a remote microphone
For optimal performance and access to the latest features, we recommend using the latest version of iOS.
To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility
What’s New
Version 1.4.0
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
Ratings and Reviews
Seems like it works, but why change it?
I was able to pair my Bernaphon hearing “instruments” with the app easily. I can see no improvement in form or utility. In fact, it seems a bit dumber since it defaults to control both L&R at once v/ individually and there is less of an explainer page. So why a new app instead of an update? No explainer on that either
Developer Response ,
Dear user, thank you for reaching out and for your feedback. If you encounter any issue while using the app, do not hesitate to reach out to appsupport@bernafon.com. Kind Regards, Bernafon
Can’t pair to my hearing aids.
The app I’ve had since I got my Bernafon Hearing Aids had a message that I needed to switch to the new app. Tried, now it says my Hearing Aids need to be updated. Costco Doesn’t carry them anymore and they said they can’t.
Is this being done to force the sale of new Hearing Aids? This is not a good practice.
Developer Response ,
Dear MedicLouA, thank you for reaching out. All Bernafon Bluetooth hearing aids should still be compatible with the new app. It is likely that the issue is caused by an older version of the firmware running on the hearing aids. If Costco is not open to update the hearing aids for you, please reach out at appsupport@bernafon.com and we will try to escalate the case once we have more information. Kind Regards, Oticon
The old app was BETTER!
Why do I need to DELETE this new version 3-5 times every week?
It just is MOT RELIABLE.
Developer Response ,
Dear GrayHawk54, thank you for your feedback. We will need additional information to provide support. Please, reach out to the support team at appsupport@bernafon.com mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Bernafon
App Privacy
The developer, Bernafon AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Bernafon AG
- Size
- 144.2 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 7.4 or later.
- Languages
-
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2023 SBO Hearing A/S
- Price
- Free