Control your hearing aids discreetly with the touch of a finger
Oticon Companion provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.
With Oticon Companion, you can:
• Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Use SpeechBooster to reduce background noise and enhance speech when you need to focus on conversation.
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth® hearing aids except Oticon Opn™ and Oticon Siya
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as Oticon EduMic or ConnectClip, which can be used both for streaming and as a remote microphone
The Oticon Companion App is compatible with all Oticon Bluetooth hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.
We recommend using the latest version of iOS.
To check the latest list of compatible devices, please visit:
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
Ratings and Reviews
Connection issues ruin the app
Oticon has had months to work with the iOS 17 beta, to ensure that the Companion app would work perfectly when it was released to the general public. Unfortunately, there are major connection issues here. I'm not sure it's entirely the fault of the app, or whether it's also just the terrible Bluetooth in Oticon hearing aids. However, even when the Hearing Devices section of the phone settings says it's connected to both hearing aids, the Companion app will usually say either just one is connected or both are disconnected. Yes, restarting the hearing aids, the app, and even the phone can eventually connect the devices, but to have to go through this *each time* you want the Companion app to work with the hearing aids is insane.
I *just* got new Oticon Real hearing aids (upgrading from my old Oticons), and I love them, but the app really destroys the experience. At this point, I honestly wish Apple would get into the hearing aids business and wipe out the competition.
Has 2 equalizers now. One for streaming and one to use with your programs directly. That is a major improvement. As usual with hearing aids, connectivity is an issue as well as the speed of the connectivity. The slowest connecting app I have ever used is the Phonak and this one is twice as fast as that. When one aid will not connect I simply close the app out completely and restart and it and it has connected with both aids except once. On that occasion I put them in the charger for 10 seconds and they both connected after being taken out. My Audiologist said not to have a bunch of other programs running in the background and they will connect faster and more often. Also, I had to update my firmware to make this latest app version install correctly. Oticon should have put in the app notes that you need the latest firmware for this to work. I’m betting that a lot of people did not benefit from the new version because they didn’t get the benefits of the new app without the firmware. It happened to me and I was not happy for a week until I saw my audiologist who called Oticon and she installed the firmware on my aids. Then we reinstalled the app and it was different then what it was before the firmware and better.
Developer Response ,
Dear Rickus22, thank you for your feedback. We have reported your concerns to the relevant teams. If you need support with the connectivity experience, please reach out to the app support team at firstname.lastname@example.org mentioning the review, and they will be glad to help you. Best Regards, Oticon
The companion is ok if it works but I have found it doesn’t work much of the time. I have my third set of Omicron aids and have always been satisfied until this new app. It is terrible and has using my aids almost impossible. I have to constantly delete the app and then pair them since one or both of them stop working. I would get them working again and shortly thereafter one would lose the pairing and fail to work. At one time I could not even change the programming. I took them back to the person I purchased them from and she spoke to a Omicron representative and she followed instructions to reprogram them and they worked properly until I left her office. I got so desperate that I took off the molds and placed them on my old aids. I can not recommend Omicron to anyone and before I used to praise the The companion software has bugs in it that it almost makes it impossible to use the app for an entire day. It works sometimes and when you least expect it stops working and you are left in the dark. I have been complaining since it was released but no one has ever called me from the company. They think that we are all computer savvy but fail to take into account that many of us are disabled and can’t always follow their instructions and there are times when we do it still doesn’t help.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- 243.4 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 SBO Hearing A/S