Oticon Companion 4+

Hearing aid remote control

Oticon A/S

    • Free

Description

Control your hearing aids discreetly with the touch of a finger

Oticon Companion provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, find your hearing aids if they become lost, get remote support from your hearing care professional when you need it, and much more.

The Oticon Companion App is compatible with all Oticon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Oticon Companion, you can:

• Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Use SpeechBooster to reduce background noise and enhance speech when you need to focus on conversation.
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Customize your surrounding sounds with the sound equalizer*
• Set and track hearing aid wear-time goals with the HearingFitness™ feature*
• Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth® hearing aids except Oticon Opn™ and Oticon Siya
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as Oticon EduMic or ConnectClip, which can be used both for streaming and as a remote microphone

* This feature is available with Oticon Real™ and Oticon Intent™

For optimal performance and access to the latest features, we recommend using the latest version of iOS.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

What’s New

Version 1.3.0

We've added the option of monitoring the charging status of your hearing aids in the app. You can check if your hearing aids are charging or fully charged while in charger.* We've also added dark mode as an option that you can select in your phone settings. And finally, you can turn on or off notifications for the HearingFitness™ feature according to your preference. *Only available with Oticon Intent™

Ratings and Reviews

2.3 out of 5
276 Ratings

276 Ratings

AvianoSaint ,

Companion And iPads - App Closes Immediately When Opening!

1 March Updste: Oticon Contacted me, a positive! Second point, my Oticon Companion app at this moment believes I am NOT CONNECTED TO MY iPad BUT I AM CURRENTEDLY STREAMING MY TV TO MY OTICONS! Obviously, I cannot adjust/view anything until I shutdown my iPad and aids and restart from scratch! Oticon is adding features but not correcting Companion’s common failures! The iPadOS is not identical to the IOS for iPhones, it seems they are focused on iPhone owners?

My iPad Pros have the Companion app repeatedly immediately close! Irritated, YES THIS IRRITATES ME! — I have the latest iPadOS and find if I repestedly recycle power off then on, I can overcome this failure. You know I should not have to! I am writing this message immediately after this multiple failure of Companion to STAY OPEN, rather then close in less than ONE SECOND! The interface is to disorganized, with action paths by the user unclear unless you use Companion often. With this Companion could save several steps when Apple’s iOS path to Pair the aids fails (5 steps to ask for Pairing!); Companion offers Pairing ON FAILURE (never Paired for me though). But this Pairing Help can be accessed faster within Companion when you can adjust other wanted actions to apply to your Oticon aids. Landscape mode for iPads!

Developer Response ,

Dear AvianoSaint, thank you for reaching back. We would be glad to follow up on what you described here. Please, reach out at appsupport@oticon.com mentioning this review and they will be glad to investigate on the behavior. Kind Regards, Oticon

NON-LUDDITE, but LOGICAL USER ,

Sketchy and vague

When it works not bad, but when it acts up little help and DAYS before a general response comes from developer/app/unknown entity! Then vague query like they never read original request for help!
Next it must be YOUR fault! I only have 1 streaming source it is for the TV!
So blaming issue on multiple streaming sources… not sure why things are designed with so many middlemen!?!
One thing to deal with and cope with hearing loss; quite another to be offered a solution… that works sometimes! So much is missed with power downs reboots deleting and reinstalling and all the troubleshooting; almost as if it is designed to FAIL when you want to use it!
Turn down volume before logging off, when powered up again it is back at high volume level!
Sticky settings… grrrr and help desk is many time zones away!
What is the point of selling tech if it isn’t helpful!
People can’t be reached in a timely manner!

This isn’t about among or some inane activity, quality of life!!!
Stress on top of stress!!!

Developer Response ,

Dear user, we are sorry to hear about your experience with support. As you are located in the USA, you might want to look into the Oticon connectivity hotline. They will be glad to help you! Kind Regards, Oticon

Head minion ,

Community comments

SO glad to find these comments. I truly thought I was losing my mind. My Previous hearing aids were less than $1000 Resound hearing aids that were very reliable and easily accessible Simple pairing with the iPhone : Take them from the substantial closed charger. Put them in my ears and turn on the phone! These $6,000 Oticons have no relationship, consistent pairing nor clear guidance for operation. The Resound User interface was graphic and animated. These Oticon aids and charger are unwieldy and frequently just turn off after wearing for an hour or two. I’ve had them for 2or3 months, with a lot of visits to the office. The performance is deteriorating and every visit cost (even if my dog HAD NOT eaten them and caused them to require replacement ) I then paid TWO HUNDRED DOLLARS for a heavier charger that closed so that it could sit on my nightstand and not exposed, inviting the puppy to take the devices, being far more interesting than her many objects DESIGNED and abundantly available for chewing. I was originally going to get Resound devices. If I can return these Oticons

Developer Response ,

Dear user, we would like to investigate in the root cause for the connectivity issues that you are experiencing. Do not hesitate to reach out to the Global App Support team at appsupport@oticon.com.
Kind Regards, Oticon

App Privacy

The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

Oticon ON
Medical
Oticon ConnectLine
Medical
MyPortal App
Business
Oticon Medical 3D
Education

You Might Also Like

hearingOS - Hearing Aid App
Medical
ReSound Smart 3D
Medical
myPhonak
Medical
Signia App
Medical
Thrive Hearing Control
Health & Fitness
WIDEX MOMENT
Medical