My Starkey 12+

Take control of your hearing

Starkey Laboratories

    • 3.5 • 100 Ratings
    • Free

Description

Take control of your hearing experience with My Starkey. Create custom settings. Get personalized tips. Track health goals. Control volume and more. My Starkey puts you in charge of your hearing journey and overall wellness. All at your fingertips.

Created with the help of hearing aid wearers, this easy-to-use app allows you to:

HEAR BETTER ANYWHERE
Make instant adjustments for clearer speech and reduced noise—even in the toughest listening environments. Plus, customize sound settings for your favorite places. Equalizer and volume? You control them. With My Starkey, your hearing aids are just the way you need them. At all times.

GET TIPS, TOOLS AND RESOURCES
Adapt to hearing aids faster with quick how-to's, tips, and videos. All tailored for where you are on your hearing journey. Access remote hearing aid adjustments from your hearing care professional—right from your armchair. Lose a hearing aid? Use My Starkey to track the location and simplify your life.

MONITOR HEALTH AND WELLNESS
Monitor daily hearing and physical activity to help you stay healthy. Set and achieve goals for hearing, steps, exercise, and beyond. Get personal and detailed insights into your activity levels. My Starkey can even detect your falls and notify the people you choose—keeping you safe while active.

And much more.
It’s never been easier to take control of your hearing journey. And live your best life—with My Starkey.

Visit www.starkey.com/my-starkey for device compatibility information, usage instructions, how-to videos, and more details on features.

For any questions about app feature availability for your specific hearing aids, please contact your hearing care professional.

What’s New

Version 4.2.0

This update includes general performance updates to enhance your experience.

Ratings and Reviews

3.5 out of 5
100 Ratings

100 Ratings

Jerry C 77 ,

Needs Apple Watch Complication

App is very stable. Easy to use. It needs Apple Watch complication so it can be accessed directly from the watch face.

The developer responded to this review telling me that I can mirror the app on my Apple Watch. I know that and already have the app on my watch. My comment is that the app doesn’t include the complication that I can select when customizing my preferred watch face (“Utility”) so a shortcut can be installed on the watch face for quick access. My previous hearing aid (Resound) Apple Watch app has that feature.

Developer Response ,

Thank you for the feedback. You can mirror the app on the Apple watch.

Bill Camp ,

Great app

I almost didn’t buy my Starkey hearing aids because of all the bad reviews of this app. But I haven’t had any problems with the app my hearing aids stay paired almost all the time. Whenever I email Starkey they respond very quickly. The app is a bit basic but works beautifully for me. One problem I did have :
I purchased a new IPhone 16 pro and initially I couldn’t pair my hearing aids to my new phone after transferring my information to my new phone I brought it to my audiologist who called Starkey apparently there is a problem with some of the newer iPhones. But the technician from Starkey walked her through how to pair them and she got them paired. If you have a similar problem contact your audiologist or call Starkey. I love my new hearing aids and I’m glad I purchased them from an audiologist. They are Genesis AI 24’s they were very expensive $6,500 but I was very fortunate my health insurance covered 100% of the cost.

Developer Response ,

Thank you for the 5-Star review, and the helpful advice. I appreciate you.

Volume 12 ,

Review and “like to see”

I’d like to see, when I change programs, that the vol starts at the default setting for that particular created program. Not the last vol setting.

Developer Response ,

Please let your Audiologist know would like to have this option enabled.

App Privacy

The developer, Starkey Laboratories, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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