BFSFCU 4+
Bank Fund Staff Federal Credit Union
-
- Free
Screenshots
Description
The BFSFCU Digital Banking app provides quick and convenient access to your BFSFCU accounts on the device that’s most convenient for you — desktop, smartphone or tablet, 24-hours a day.
With just a few clicks you can check your account balances, manage alerts, view transaction details, make a payment, Send Money with Zelle®, deposit checks, find a branch or an ATM, and set a travel notification. Open a new account. Apply for Loans. All right from the app.
One unified digital experience regardless of how you access your BFSFCU accounts!
We are your Credit Union; take us with you!
About the Permissions this App Uses
:
· Location: This app will request permission to use your location to find Bank Fund branches and ATMs near you.
· Identity: We access identity information to find accounts on the device which is required to manage multiple user functionality and for push notifications.
· Contacts: We access identity information to find accounts on the device which is required to manage multiple user functionality and for push notifications
.
· Camera: This app requires camera access for mobile check deposits.
· Photos/Media/Files: This app requires access to files on your device for processing images, caching information and saving files, such as mobile check deposits.
· Storage: This app requires access to files on your device for processing images, caching information and saving files, such as mobile check deposits.
· Device ID & call information: This app requires access to phone information, including the device phone number, to identify the device.
· Phone: This app requires access to phone information, including the device phone number, to identify the device.
What’s New
Version 6.3.1
Improvements to Mobile Check Deposit functionality and experience.
Ratings and Reviews
Dealing with the app
My score should not be so high. Although I acknowledge that it’s very convenient and quite user friendly, I had a problem with the password today that had no reason to be, unless you force us to change our password periodically. I understand the need for security to be very tight but nowadays we are drowning in passwords. However, I do appreciate the app particularly for deposits. Best.
Developer Response ,
We appreciate the feedback and thank you for the rating! You can adjust your login settings under the profile menu and select Authorized Device Enrollment. From there you can enable the option to remember your device and set up Touch ID. This should speed up the login process for you so you don't have to enter a password every time.
Needs fixing!!!
I was excited about this app especially with the facial recognition feature but after using it for a while it does not work well. The feature doesn’t work each time, maybe 1 out of 5 tries and it may or may not work. Then I try signing in the old fashion way which defeats the purpose of facial recognition. It is very frustrating. Please fix!
Developer Response ,
Dear Monita27,
Thank you so much for your feedback. We’re sorry to hear that the app is not working for you. We would like to take a look as to why this might be happening? Please give us a call at 202-212-6400 or email memberservices@bfsfcu.org.
New app - same old junk
New app is basically an embedded web browser for a poorly integrated mobile site view. Lack of UI testing is evident throughout. Hint: try it on an iphone SE for overlapping text. How can you not make 4 buttons fit where other finance apps fit 6??
Billpayer is an overlay from the same external service, not fully integrated (and still requires extra authentication, even in the app - which is a poor user experience, and a step back compared to the old one)
Visa credit card view is still the same old non-mobile page, impossible to view on a phone screen.
Also - touch id still does not work, after one use results in an arbitrary error. Good thing the new app stays logged in for an extended time (of course a poor security practice)
You guys should take a look at Alliant CU app - that's what a well designed mobile banking looks like. BFSFCU app (and UI in general) is a disgrace, and shows lack of care for your member's money.
Developer Response ,
Dear noone1327,
Thank you for taking the time to share your feedback. We will make a note of your suggestions for future updates. Input like this is essential as we look for ways to improve the features and operation of our app.
If you need assistance with BFSFCU Digital Banking or App, please call 202-212-6400 or email memberservices@bfsfcu.org and we will be happy to help.
App Privacy
The developer, Bank Fund Staff Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- THE BANK FUND STAFF FEDERAL CREDIT UNION
- Size
- 31.8 MB
- Category
- Finance
- Compatibility
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- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Copyright
- Federally insured by the NCUA. An Equal Housing Lender. ©2022 Bank-Fund Staff Federal Credit Union. All Rights Reserved.
- Price
- Free