Big Cartel 4+

So far so goo

I would love it if we could get to our dashboard from the app so that we are able to get to our discounts page and create or delete discounts codes for our customer as well as do other things right from the app! Also to the developers can we get some templates with notification/welcome bar if at all possible. I love how easy it is to access my inventory but that notification bar is something I think would put big cartel over the top! I would’ve gave you all a 5 big after my last update I can’t access my app all I see is black! I have an iPhone which is updated to ios11 if that helps

Developer Response ,

Thanks for your feedback! We're continuing to make improvements to the app so we appreciate the input. :) In terms of the app loading issue, here's a quick fix for now - in your iPhone’s Settings, go to General > Storage & iCloud usage > Manage Storage. Within that section you’ll see the Big Cartel app - select it and delete it. Once it’s deleted, try reinstalling the app from the App Store to see if that clears it up.

Constant glitching

Updating 1 1/2 months later to say it has somehow gotten even worse. the app is absolutely useless. Seriously what is the issue? Nothing works and it constantly glitches and crashes!! It used to work perfect a few years ago and now it’s completely insufferable. Can’t add listings, can’t even view listings at all. Can’t view orders. Can’t even open the app without it crashing instantly. Honestly not sure what it does do besides take up space in my phone.
I have a perfectly working iphone 12 pro so my phone is not the issue. FIX THE APP!!!!!!!

I have had big cartel for two years and have tried to be patient but it seems that with every update something else stops working. for some reason you can’t click on listings from the order page. there’s just no link to the actual product anymore and when you click the product or the picture nothing happens when before it would pull up the listing. Also every single time i go to my products page to try and search for an item it just glitches out and won’t search anything. so the only way to find a specific product is to scroll through the hundreds of items i have to find the correct one. the app constantly logs me out for no reason and will randomly crash while i’m using it erasing all the work i’ve done. If it wasn’t going to be so much work to move all my listings to another platform i would have given up on big cartel years ago.

Bugs need ironing out

I love this app and website host so much. I’ve had it for quite a while and for the most part, it’s great. However, there’s an issue that while it isn’t as bad as the constant crashing I used to have (which did get fixed, thank you), but it’s mildly annoying. With the most recent update, now when I update a listing and hit publish, the little blue box pops up saying “changed saved” or something like that. Now, that blue box won’t go away on its own. I have to manually swipe up for it to go away. Doesn’t seem like a big deal, but when I’m editing dozens of listings a day, or adding new ones, it does get increasingly more annoying the more I have to clear it out so I can see everything. In the past, I’ve been told to use the desktop browser for managing my shop. This is not a solution for me as I don’t have access to a desktop computer nor a laptop, or even a way to transfer the photos to another device to upload without the photos becoming terribly pixelated in the transfer process. Please, please fix the mobile app!

Developer Response ,

Thank you for the feedback. This issue is our top priority and we would like more information to help us fix it. If you haven’t already, please contact our Support Team through the messenger in your shop admin or email them at support@bigcartel.com.