This app doesn’t work well at all. It tells you that you have birds in the feeder but when you select the encounters it only shows the old ones. Also everytime you refresh the app it changes how long ago the birds were on the feeder. For example earlier it showed an encounter from 77 minutes ago. When I refreshed it, the time changed to 68 minutes ago. How can that be possible. Also when you select an encounter sometimes it shows the wrong video. It does the same thing when you try to share a video. It will just send a random one. I paid 100 for this feeder for the camera and I am very disappointed with this app

This app that goes with the camera is literally the worst app I’ve ever seen. It constantly spams me with test messages. The return policy link on the web page takes you to a marketing message. Same with the non existent FAQ info.The bird ID is insane - says I have kukaburras, macaws and parrots and misidentifies all others too. When you click on a picture it tells you a different bird. The photos are mostly of tails. Sometimes you get a video then it goes away. Live feed often does not work.I contacted customer service and they actually admitted to all these problems and said sorry they are working to fix it.

I love the concept of these smart bird feeders. The feeder seems well built and sturdy. The app on the other hand is terrible. We get alerts all the time and the videos barely load if at all. The clip it shows you is never the clip you selected. Every single bird is identified wrong but that’s not a huge deal to me, I can find out what the birds are. Hopefully they revamp the entire app to function properly. If not, we will be looking for a different feeder with better functionality.

This app is a huge disappointment. I got the bird feeder with camera that the app supports and the hardware is ok but this app is a joke. The AI bird identification is hilarious because it’s so bad. I had it identify a Chickadee as a goose the other day and it said a gold finch was a canary. Just ridiculous. Also, there are various controls in the app but no description of what they do or how to operate it. Avoid the bird feeder and try something else before you use anything that requires this app. So bad it’s funny.