BitoDesk
All-in-One Support Platform
Free · Designed for iPad
BitoDesk – Smart Customer Support Made Simple
BitoDesk is an all-in-one customer support platform that helps businesses manage customer conversations, tickets, and teams efficiently. Designed for startups, growing businesses, and enterprises, BitoDesk enables faster responses, improved productivity, and higher customer satisfaction from a single unified system.
Everything You Need to Excel in Customer Support
BitoDesk brings together ticket management, live chat, AI automation, analytics, and team management in one powerful platform.
Unified Dashboard
Get a clear overview of your entire support system.
View open tickets instantly
Monitor agent availability
Track live activities and system status
Stay in control with one glance
Smart Ticket Management
Organize and track all customer requests efficiently.
Track open tickets
Access closed ticket history
Request and approve ticket closures
Ensure no customer issue is missed
Real-Time Live Chat
Respond to customers instantly with reliable chat tools.
Search and filter conversations
Manage active and closed chats
Track unread messages and sessions
Deliver faster responses
Website Chat Widget and AI Chatbot
Automate support and provide assistance around the clock.
Customize widget branding and welcome messages
AI chatbot for frequently asked questions
Automatic transfer to human agents
24 by 7 customer support availability
Analytics and Reports
Gain insights to improve performance and efficiency.
Analyze ticket trends
Monitor agent productivity
Export detailed reports
Make data-driven decisions
Team Management
Manage your support team with ease.
Add or remove team members
Assign roles and permissions
Maintain an organized team structure
Scale your support operations easily
Why Businesses Choose BitoDesk
All support tools in one platform
AI-powered automation to reduce manual work
Real-time tracking for faster resolution
Increased productivity and customer satisfaction
Built to scale with your business
Proven Results
Faster response times
Reduced support workload
High customer satisfaction
Improved team efficiency
BitoDesk is secure, reliable, and easy to use.
Download BitoDesk today and transform the way you manage customer support.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
• Added Push Notifications to keep you updated in real-time
• Enhanced app performance for a smoother experience
The developer, HashCash Consultants LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Hashcash Consultants LLC
- Size
- 2.1 MB
- Category
- Utilities
- Compatibility
Requires iOS 15.6 or later.
- iPhone
Requires iOS 15.6 or later. - iPad
Requires iPadOS 15.6 or later. - iPod touch
Requires iOS 15.6 or later. - Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
18+
- 18+
- Copyright
- © BitoDesk