Blank Street 4+

It’s not a fake review I’m real, maybe it sounds too awesome but it is what it is I just love this place and I love the people which work there, no metter where I buy coffe they are always kind and professional, I’m a driver on Manhattan so I use to buy coffe/te in different places every time, what can I say the best product and the best employee ever, I remember I was trying to use my point for take a coffee but in the app its shows that the store was closed but anyway the guy give me a coffee and say that he believe that I have point lol I was shocked that was very kind, also I visit the place at 3 avenue E9 st, there are very professional people, they are kind and always happy whit smile they make me feel comfortable in the store I came there every morning they are the best, I’m sorry for my grammar I’m not American but I live here, god bless everybody!

Love the app, love the drinks.
I wish there was a way for me to input food allergy info. I’m allergic to dairy and I’m always unsure if I received an alternative milk. It doesn’t happen often (the baristas are great) but one time I got the wrong milk and it caused a rash. Trace amounts are fine for me, I just can’t have a full serving.
Would be awesome if a prominent allergy warning could be printed on the sticker/label that gets put on the cup.

Now don’t get me wrong, I go to blank street often and I adore them. However, the app is really terrible. It’s one of the buggiest I’ve seen. I was a regular for awhile but they discontinued the double points and this was never said in the app so I lost out on extra point or points in general for 2 months. I quit the regulars and they gave me 20 points to reprimand for the bugs I experienced while using the regular program (orders not showing, app crashes, no points, etc). I then try to order with my points like I used to and it doesn’t work but I’m in a rush so I just pay with my own money. Then today I try to order with the points again, the app bugs out again and now says I have no points. I thought it must’ve double ordered so I go in and ask and nope, it just sucked my points. I feel bad for support because I’m messaging them constantly and I feel so annoying. I just want coffee before work 🥲