Bolt: Request a Ride 4+

Ready to ride‪?‬

BOLT TECHNOLOGY OU

Designed for iPhone

    • Free

iPhone Screenshots

Description

Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• You can pay inside the app (Credit/Debit/Apple Pay).

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Our mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. The next time you need a ride, take a Bolt!

Earn extra money driving with Bolt. Sign up at https://partners.bolt.eu

Questions? Get in touch via info@bolt.eu or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
Twitter — https://twitter.com/Boltapp

What’s New

Version 138.0

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.

Ratings and Reviews

4.8 out of 5
126.2K Ratings

126.2K Ratings

CPT Brad ,

Mediocre equipment, bad app, horrible support

I used Bolt scooters and bikes all over Krakow for several days. I had poor experiences with the Bolt scooters, many being under powered, not recognizing clear corridors between red zones, and misrepresenting the available power.
I had to uninstall and reinstall the app several times, including once just to end a ride because the app froze and wouldn’t let me stop.
I also had the app freeze at the end of a group ride and only let me finish one of the 4 scooters in the group. When I contacted support, they kept asking what error message I got, and either because they didn’t understand me, or were being intentionally obtuse, would not accept any explanation I tried to give. I uploaded photos of the scooters parking spots, screenshots of the 1st scooters’s completion and tried to appeal to them using their own data, it to no avail. The poor app ended up costing m an additional 45PLN, more than the original ride cost and their support team refused to refund my money despite the overwhelming evidence I presented.
I would suggest using Lime or Tier or Bird but never again Bolt.

icp0492 ,

Unreliable

Leaving a review has an opportunity cost. I don’t want to waste my time leaving a detailed negative review because it’s just not worth my time. For Bolt, though, I’ll make an exception. I decided to try Bolt for the first time this weekend. I was in a rush, and Uber wasn’t connecting me to a driver. I downloaded Bolt, thinking I’d give them a chance to win me over. This was a Friday. Bolt tried to connect me, failed, then reconnected to a driver, failed again. At that point, my Uber had connected so that’s what I used. Flash forward to Sunday. We’re in London, pubs are closing. My wife and I are ready to go home. The bus (love it) will take 45 minutes. Uber will take 20, but costs an arm and a leg. Bolt is half the price, and only adds a couple of minutes of wait time. I select Bolt. A six minute wait turns into a six minute wait. And another six minutes. Three minutes have elapsed, and it’s still a six minute wait. I’ve been connected to a driver - hurray. Except my ride is cancelled. I decide to take the bus. My wife wants to try Bolt on her account. We connect to a driver. A three minute wait turns into a four minute wait. The driver cancels. We end up taking the TfL bus. It’s reliable. I delete the Bolt app. I leave this review. I hope that others don’t make the same mistake. Peace out Bolt, good luck ✌️

Josezarate ,

A Disappointing Setback

Experience: Needed to commute to work, located an hour away. Issue: Encountered a major hurdle with Bolt’s payment system - my debit card, despite multiple verifications with the bank, was consistently declined. Bolt’s system is apparently at fault. Customer Service Response: Lacking effectiveness. Now, there’s an additional 48-hour wait just to attempt adding a card again. Overall Assessment: Bolt’s failure in a basic service aspect - processing a payment - is more than just a personal inconvenience; it’s a glaring flaw in their system. This incident isn’t just about being stranded without a ride; it reflects poorly on Bolt’s reliability and customer service quality. Impact on Bolt’s Reputation and Business: Such experiences can severely damage Bolt’s reputation. In the competitive ride-sharing market, reliability and ease of use are crucial. Issues like these drive customers away, potentially to competitors. Every frustrated customer like me represents not just a lost ride but a loss of trust in Bolt’s ability to deliver a basic service. Moreover, word of mouth and online reviews magnify the impact of negative experiences, further eroding the company’s standing in the eyes of potential customers. Bolt needs to urgently address these issues to retain its user base and uphold its market position.

App Privacy

The developer, BOLT TECHNOLOGY OU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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