Bolt: Request a Ride 4+
Ready to ride?
BOLT TECHNOLOGY OU
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Use your smartphone to order a ride and get picked up by a top-rated driver in minutes.
WHY USE THE BOLT RIDE-HAILING APP?
• Request a safe, comfortable ride in seconds.
• Enjoy fast arrival times, 24/7.
• See the price before you request a ride.
• Pay securely in the app (credit/debit card, Apple Pay, cash).
EASY ORDERING:
• Open the app and set your destination;
• Request a ride;
• See your driver's location in real-time on the map;
• Ride to your destination;
• Leave a rating.
SAFETY FIRST:
Some of Bolt’s safety features require the app to stay running in the background.
• Emergency Assist button: quickly and discreetly alert an emergency response team and our dedicated Safety team, who will make an immediate welfare call.
• Audio trip recording: trigger an in-app audio recording if you ever feel uncomfortable during a ride.
• Private phone details: when you call a driver via the app, your number remains hidden.
ORDER IN ADVANCE:
Need an early airport transfer? Request a ride ahead of time with Bolt!
*CITIES FOR PEOPLE, NOT CARS:
We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.
*DELIVER PACKAGES
If you need to deliver a parcel in a city, use the Send category in the Bolt app. A driver will pick up your package in minutes!
Bolt ridesharing is available in 50 countries and 600+ cities worldwide. We rebranded from Taxify to Bolt in March 2019.
Our mission is to make cities for people, not cars. We do this by offering a better alternative to every purpose a private car serves and helping millions of drivers support their families. The next time you need a ride, order a Bolt!
*Bolt ride options differ by location. Check the app for availability in your city.
Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/
Questions? Get in touch via info@bolt.eu or at https://bolt.eu
Follow us on social media for updates, discounts, and offers!
Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://x.com/Boltapp
What’s New
Version 160.0
Thanks for using Bolt!
We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements.
Enjoying Bolt? Please leave a rating! Your feedback helps us improve.
Ratings and Reviews
Mediocre equipment, bad app, horrible support
I used Bolt scooters and bikes all over Krakow for several days. I had poor experiences with the Bolt scooters, many being under powered, not recognizing clear corridors between red zones, and misrepresenting the available power.
I had to uninstall and reinstall the app several times, including once just to end a ride because the app froze and wouldn’t let me stop.
I also had the app freeze at the end of a group ride and only let me finish one of the 4 scooters in the group. When I contacted support, they kept asking what error message I got, and either because they didn’t understand me, or were being intentionally obtuse, would not accept any explanation I tried to give. I uploaded photos of the scooters parking spots, screenshots of the 1st scooters’s completion and tried to appeal to them using their own data, it to no avail. The poor app ended up costing m an additional 45PLN, more than the original ride cost and their support team refused to refund my money despite the overwhelming evidence I presented.
I would suggest using Lime or Tier or Bird but never again Bolt.
Horrible drivers and customer service behavior
I ordered a delivery and the price was 2400 naira. The driver asked me to pay 3500 and I told him I would pay him 3000 and nothing more ( I have screenshots of this conversation).
The driver arrived and after I paid him, he refused to give me my package until I pay him extra.
I refused and he spend about 15 minutes yelling at me and telling anyone who was around that he won’t give me my product. I left him there because I was uncomfortable, and contacted the bolt customer service who told me that I didn’t have to pay more than was offered on the app.
They said they’d contact him, so I went back to the gate. When I got there I saw my package with a guard, opened and used. I asked them what happened and they said he opened my package and “dashed” them. I contacted customer service after some back and forth, they told me that the driver said he didn’t use the product, and I agreed to the price change. When I asked them how they planning to compensate me for my opened and used product, they said I should go and collect it from the guards. That’s all! Like I should be grateful for that!
I am extremely disappointed with bolt, I’ve been a user for years but after this, I am uninstalling the app. You’ve definitely lost a customer. If you want to be in the courier industry, atleast try performing the basics required in that industry
Unreliable
Leaving a review has an opportunity cost. I don’t want to waste my time leaving a detailed negative review because it’s just not worth my time. For Bolt, though, I’ll make an exception. I decided to try Bolt for the first time this weekend. I was in a rush, and Uber wasn’t connecting me to a driver. I downloaded Bolt, thinking I’d give them a chance to win me over. This was a Friday. Bolt tried to connect me, failed, then reconnected to a driver, failed again. At that point, my Uber had connected so that’s what I used. Flash forward to Sunday. We’re in London, pubs are closing. My wife and I are ready to go home. The bus (love it) will take 45 minutes. Uber will take 20, but costs an arm and a leg. Bolt is half the price, and only adds a couple of minutes of wait time. I select Bolt. A six minute wait turns into a six minute wait. And another six minutes. Three minutes have elapsed, and it’s still a six minute wait. I’ve been connected to a driver - hurray. Except my ride is cancelled. I decide to take the bus. My wife wants to try Bolt on her account. We connect to a driver. A three minute wait turns into a four minute wait. The driver cancels. We end up taking the TfL bus. It’s reliable. I delete the Bolt app. I leave this review. I hope that others don’t make the same mistake. Peace out Bolt, good luck ✌️
App Privacy
The developer, BOLT TECHNOLOGY OU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- BOLT TECHNOLOGY OU
- Size
- 245 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.1 or later.
- iPod touch
- Requires iOS 13.1 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Armenian, Azerbaijani, Belarusian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hungarian, Italian, Kazakh, Latvian, Lithuanian, Malay, Nepali, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Singhalese, Slovak, Slovenian, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Uzbek
- Age Rating
- 4+
- Copyright
- © 2023 Bolt Technology OÜ
- Price
- Free