BrainHQ 4+

WONDERFUL PRODUCT

I’ve been diagnosed with MCI, Mild Cognitive Empowerment, and through a program at Emory called Cognitive Empowerment Program which is like no other program for MCI in the nation, I was introduced to Brain HQ. Apparently Emory did a study and determined that this was an effective program and could be beneficial for those with MCI. The program starts out slow and then picks up speed. One looks at two different cars and a highway sign. These items are flashed on the screen and then you select which car and the location of the sign. Sound easy, nope, not for someone with MCI. One is being challenged with peripheral vision, short term memory going to long term memory. There are so many other different exercises which are so very challenging to memory. Items such as several sea birds, one of which has a slightly different wing and after seeing all the birds briefly and then attempt to remember the location of that bird which was among all the others.. Very tough to do. It’s taken me a while typing this as I struggle to find the right words. I still have very limited driving privileges and I’ve noticed I’m more aware of objects in my peripheral vision. Brain HQ in my opinion helps me to be more aware of my surroundings but as good as the program is, it will never cure MCI but it will help me to be more aware which hopefully will help me to more independent.

Truly Amazing Customer Service! :O

This product is fantastic and is the only ‘brain training’ application backed by science and has been used in the publishing of many different research papers showing benefits for a myriad of different kinds of people for example those with brain injuries. To top of their high quality product, their customer service is top class. I accidentally paid an extra $100 for an additional year of their premium subscription that I did not need, and customer service replied back to my inquiry within a day with extreme kindness and promptly refunded my purchase in full even though it was my mistake for forgetting to cancel before the automatic renewal. If you want a brain training product that you can trust more than any others to actually be effective in delivering on it’s promises and want to support a wonderfully ethical and caring company BrainHQ is the app for you!

Face2Face needs some work

I’ve been using this for a while in the mornings to help with my cognitive flexibility, however I have a recommendation to make for the programmers for the Face 2 Face game: there’s really no reason every person we “meet” should be a white man. A) There are simply more people in the world than that. B) I know many people with racial bias actively struggle with discerning between multiple Black individuals, multiple Asian individuals, etc. This type of game has the potential with helping people with their subconscious bias by forcing them to recognize people and remember things about them, but instead it is only used to help reinforce that white men are the standard. C) Most of the people I interact with are not white men (I am very much not alone in this experience) and this is simply not as helpful of a training by limiting the subject pool in this way. D) It’s also just kind of unpleasant to feel forgotten and unrepresented by the app developers. It feels as though women and people who are not men of any race, and men who are not white were not on your mind at all when generating this program. That realization definitely soured my otherwise favorable experience. If y’all get the chance to rework that section I think it could be beneficial, both in terms of inclusion and in practice for collective brain development and societal improvement.

Developer Response ,

Thank you so much for your incredibly valuable feedback. First and foremost I've escalated your feedback. To follow up on our efforts, please email us at support@brainhq.com.