BroadSoft UC-One 4+

BroadSoft

    • 2.1 • 83 Ratings
    • Free

Screenshots

Description

UC-One is an intuitive business communications app for business calling, messaging and meetings. Users can participate in 1-1 and group chat and make business calls using their business identity from their service provider’s BroadWorks communications platform, even when calling from their personal smartphone.

UC-One uses BroadSoft Meet, a virtual meeting room app that provides an integrated and exceptional HD video and screen sharing meeting experience with other UC-One users and external guests.

UC-One integrates with common cloud business apps like G-Suite and Office 365, to streamline your work and make it easy to access those apps, while you’re communicating in UC-One.

Key Features Include:
• Business Messaging and Calling
• Corporate Directories
• Call History
• Access Voicemail
• Manage Basic Call Settings
• Business App Integrations

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Note: UC-One will only work for BroadWorks subscribers on a UC-One enabled service provider. Please contact your service provider for details.
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What’s New

Version 3.9.26

Bug fixes and stability improvements.

Ratings and Reviews

2.1 out of 5
83 Ratings

83 Ratings

SL Junky ,

Frustrating at best!

I have been using this app since March. 1) It doesn’t ring simultaneously to the desk phone. Typically, incoming calls ring 2x before the app starts ringing. 2) There’s a lag time between when I answer and when the caller can hear me. 3) It’s awkward to transfer calls for two reasons: it’s cumbersome to find the transferee and the caller can still hear everything you do while you are making the transfer. 4) When calls are answered on another device, they continue to ring on the phone app. This is a fairly recent, but extremely intolerable problem. Oftentimes this ends after ~4 unnecessary rings on the app, but (and I kid you not about this!) yesterday it rang a good 5 minutes on the app after a call had been answered and completed on another device. When you are working remotely you can’t tell that this is a “dead” call so it ends up being a distraction and waste of time to deal with it.

Rose full ,

Stopped working and now won’t login

When I first installed this on my iPhone XS, it worked fine. I could check messages directly on the app and call people back from the VoIP number. I found it very useful during these work from home times. After a few months, however, it abruptly logged me out.

Since then, I have been unable to use the app. I followed the same instructions as I did initially to re-login. Frustratingly, all I receive is an error message. Compounding my frustration is the inconsistency. The same credentials work just fine on my desktop app. Try as I might, I cannot get it to resume functionality on my iPhone. Very frustrating.

berazmatii ,

Possibly a scam

This app is terrible. Calls drop. When you do answer there can be this loud beeping sound then the call will drop. There is no clear way to transfer calls. Some of the main lines that callers should be going to don’t work. & lately spoof or scam calls are coming in. Even to my direct line. The app is calling ppl and these ppl return the call saying we called them when that is not the case. Also when the app is on do not disturb still directs calls to you. Extremely frustrating. A good app that works is GOOGLE VOICE just use that instead. Works 100x better than this terrible app

App Privacy

The developer, BroadSoft, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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