BVG Tickets: Train, Bus & Tram 4+

Buy a ticket to travel Berlin

Berliner Verkehrsbetriebe (BVG) - AöR

Designed for iPad

    • 4.6 • 1.3K Ratings
    • Free

Screenshots

Description

BVG Tickets is the official ticket-purchasing app for public transport in Berlin!


With BVG Tickets you can buy tickets for train, subway, tram, and bus from the official source and travel anywhere in Berlin. Purchase and download tickets straight to the app and enjoy your trip.


By the way: You can now order the new Deutschlandticket via the BVG website or in our customer centres. It costs €49 per month and is available as a personal season ticket without transferability. With the ticket, you can use the entire public transport system, including regional trains, throughout Germany. It is not possible to take other people, or bicycles with you on this ticket.


We will provide you with the ticket as a mobile phone ticket or as an electronic FahrCard in good time before the nationwide launch. Do you already have a BVG subscription? Great, you don't have to do anything at the moment, because we'll get in touch with you.


Travel anywhere with your BVG ticket, whether you are a Berlin local or a visiting tourist. Always as fast and as simple as possible!


So how does it work?


• Download the BVG Tickets app to your device
• Connect your payment information
• Select your ticket type
• Purchase the ticket
• Download straight to your device and start your journey


BVG Tickets offers a ticket purchasing service only and does not contain any other kind of travel information. If you need further travel and transport connection information then please download our BVG Fahrinfo app.


Avoid waiting for the ticket machine in busy train and metro stations by connecting the BVG Tickets app with payment methods such as Amazon Pay, Apple Pay, credit card, PayPal, prepaid, SEPA direct debit, or express purchase (registration and payment with Apple Pay, PayPal).


In our app you can purchase tickets covering any of the following tariff zones:


• Berlin AB
• Berlin BC (C area includes, for example, Potsdam and Berlin Airport BER)
• Berlin ABC (C area includes, for example, Potsdam and Berlin Airport BER)


All you need to do to get your next train, subway, tram or bus ticket straight to your phone is to register by using your email address, password, first and last name...that’s it. You’re good to go as soon as you purchase your ticket with the app.


Do you already have a BVG account? Great, you don’t need to register again. You can use your current account information to log in and purchase tickets.


BVG Tickets can offer you any kind of ticket for traveling in Berlin. We have something for everybody whether you have lived here for 20 years or are only visiting for 2 days!


With the BVG Tickets app, you can purchase any type of ticket for travel in Berlin, whether you are on your train journey to work or on the subway home.


Our ticket app offers:


• Monthly pass
• 7-day card
• Monthly ticket trainee (AB)
• Berlin Ticket S (AB)
• 4-trip card
• 24-hour-ticket
• Single ticket
• Short haul
• Connection ticket
• Tourist tickets
• Bicycle ticket


We’ve got you covered for any type of ticket you need in Berlin whether you’re taking the train to Schöneberg, taking the subway in Kreuzberg, getting the bus in Neukölln or riding the tram in Prenzlauer Berg. Just purchase any of these tickets to suit your needs and away you go


We guarantee that buying your Berlin transport tickets through the app will save you time on any purchase. Don’t wait around in line at the service desk or ticket machine ever again. With the BVG Tickets app, your transport links throughout Berlin just got a whole lot easier and faster!


We welcome your feedback or suggestions. If we can do anything to help, you can contact us at appsupport@bvg.de and we’ll get back to you as soon as possible.


Accessibility disclaimer for the BVG Tickets app:
https://www.bvg.de/en/subscriptions-and-tickets/all-apps/ticket-app/accessibility-disclaimer

What’s New

Version 1.33.7

- Prepaid can no longer be added as a payment method
- Optimisation and bugfixing

Ratings and Reviews

4.6 out of 5
1.3K Ratings

1.3K Ratings

Rachelinromevisiting ,

Wonderful app!

This app is a lifesaver! I made an account and set it up with PayPal. Now whenever I need a ticket, I just take out my smartphone. No need to waste time going to ticket machines, waiting in line at them, or getting out cash. The electronic ticket also shows the time left on it and all the records of your ticket purchases go on your credit card.

Developer Response ,

Hi! Thank you so much for your review! 💛

Sconover ,

Fined 60 eur because of this app

I habitually buy 4-ticket packs, and in the last year the transactions have gotten longer and longer (1-2 minutes of the spinner interaction - I might as well buy physical tickets) and nowadays even fail. Today I entered the train trusting that this was about to complete and it failed (all on wifi), and I was on a train with fare control and was given a 60 euro ticket. The app says that I have purchased tickets using a past credit card transaction, but no record of this visible in the app, nor any tickets are visible in app. To emphasize: this was all while being connected to bvg wifi.

The only conclusion is that using this service in its current state incurs serious risk of getting fined, not to mention inconvenience because of the length of the transaction. This service used to work well but as of now is effectively broken and should not be used for day to day tickets, and I’m probably out 60 eur because of it.

Developer Response ,

Hi, we are sorry to hear that of course and our colleagues are constantly working on the performance of the app. At the moment we can only advise that you delete the app and download it again as this clears any old cache. Please note that you have to ensure that you are in possession of a valid ticket before entering public transport.

KJBerlin ,

App crashes when you need it

Also for some reason you cannot buy an ABC ticket on the app. Twice when I’ve arrived at the airport been forced to use the ticket machines.
Edit: I got a reply from the developer and apparently you can change the fare zone in order to buy an ABC ticket. This app needs improvement with UI and Ux if a user whose has purchased tickets with the app since it’s first released didn’t clearly understand how to access that feature. To clarify I was trying to use my four pack of AB tickets to buy a ticket into berlin from the airport , it did not work. (most likely because BER is in C.) Did I need to buy the C ticket first and then activate the AB ticket? Could the app tell me the next step instead of just locking me out ?

Developer Response ,

Edit 17.03.2023: Hi, it is correct that you cannot activate a section of an AB ticket in the C area with a C station and we do not advise to activate a section of an AB ticket and to buy an extension ticket in addition, as this is more expensive than buying either a single trip ticket ABC or, if you use the tickets more often a 4-trip-ticket Berlin ABC. --- Hi, that is not correct, you can buy ABC tickets with the app ;-), you need to choose the ticket you wish to buy and then click onto the field "fare zone", a pop up opens at the bottom of the screen where you can change from AB to BC or ABC.

App Privacy

The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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