Cambridge Trust Mobile Banking 4+

CT are a friendly and helpful bank but their mobile app is not much use. We have been caught out thinking there was sufficient money in our CT account only to have the card declined due to insufficient funds. The balance shown on the app is not the same as the ledger balance - pending purchases are not deducted and other debits like autopays can be deducted but not shown while being processed. If you keep a big positive balance in your account, it doesn’t matter but if you want the balance to be accurate, forget this app.

For the last year I’ve had to deal with the app forgetting my Touch ID settings. On the occasions I’m easily able to log in I find it SO ANNOYING and totally unacceptable that I have to go through a series of suggestions on how to use the app that I have to skip just to get to my accounts. They’re the same suggestions I’ve skipped a million times, yet they never go away. I hate it. I keep hoping when it updates those will go away, but they never do. Drives me nuts.

First of all this app does not recognize facial or finger ID. I have 2 phones and iPad versions, doesn’t work on any, despite being turned on all. Used to work, then stopped.

Also for some reason 1Password is shut off from working from this app.

Then if you want to deposit a check you have to go through 3 pages of instructions before you can deposit check. How many years now do I need to read the same instructions?