Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in and

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

What’s New

Version 2.9.1

Important: a new log-in procedure has been implemented to provide the most secure customer experience. Password reset required.

Ratings and Reviews

1.9 out of 5
58 Ratings

58 Ratings

CitizenRob ,

Works well with iPhone X

It works well with my iPhone X. It starts the machine, runs a diagnostic, provides information about specific cycles. It even has a suggested cycle based on things you input like fabric type. Setup is a little clunky.

My only real complaint is that they have a 100% custom interface that doesn’t use standard iOS buttons/flows or follow Apple’s Human Interface Guidelines. The result is an app that feels like somebody cares a lot about it, but doesn’t have Apple’s expertise at producing user interfaces.

Overall I recommend it.

j.n.z. ,

Worked only once...

The wifi on the machine is not working. I used the app once and was really happy, but the next day the connection stopped working and I’ve tried everything.
The reason why i wanted to use this app is because the variety of options within a program, that the regular machine doesn’t have... so basically we paid for all of it and now we can’t use half of them.

Also, the program on the machine and on the app, don’t remember the least washing program used so you always have to click/select everything from the beginning all over again.


Latest update doesn’t work!!

I’ve always had ongoing issues concerning this app. The requirement for my location to be on was quite annoying but doable, however this latest forced update is crap! I was required to change my password before I could access anything. After changing my password, I simply wasn’t allowed to log in. I don’t know what kind of update this is but major problems should be addressed PRIOR to releasing new updates.


457.5 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


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Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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