Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in and

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

What’s New

Version 2.4.0

Thank you for downloading Candy simply Fi.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:

Minor bug fixing

Ratings and Reviews

1.7 out of 5
29 Ratings

29 Ratings

Avatar_One ,

Unable to launch the app after 2.0 update

I have been trying to use the app since the 2.0 update, on both an iPhone X and iPad Pro, however, it just crashes after the launching screen.

Reinstallation doesn’t seem to help either, so a low mark as it’s been 10 days already and no fix so far.

Developer Response ,

we are very sorry for the inconvenience and thank you for the report. We are at work to find the cause and we will soon solve the problem. Meanwhile could you please indicate what's your model of product, your iOS version and smartphone?
Many thanks in advance.
The Candy Simply-Fi team

CitizenRob ,

Works well with iPhone X

It works well with my iPhone X. It starts the machine, runs a diagnostic, provides information about specific cycles. It even has a suggested cycle based on things you input like fabric type. Setup is a little clunky.

My only real complaint is that they have a 100% custom interface that doesn’t use standard iOS buttons/flows or follow Apple’s Human Interface Guidelines. The result is an app that feels like somebody cares a lot about it, but doesn’t have Apple’s expertise at producing user interfaces.

Overall I recommend it.

frida_the_dog ,

Issue with connectivity

App was working great when I downloaded, for the first following use it is saying "offline" continuosly and cannot connect with washing machine. There is a not to choose Remote control on dashboard but I am not sure where is that.


788.6 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Turkish

Age Rating
Rated 4+


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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