Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in and

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

What’s New

Version 3.2.1 (735)

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing

Ratings and Reviews

2.3 out of 5
111 Ratings

111 Ratings

Avatar_One ,

Unable to launch the app after 2.0 update

I have been trying to use the app since the 2.0 update, on both an iPhone X and iPad Pro, however, it just crashes after the launching screen.

Reinstallation doesn’t seem to help either, so a low mark as it’s been 10 days already and no fix so far.

Developer Response ,

we are very sorry for the inconvenience and thank you for the report. We are at work to find the cause and we will soon solve the problem. Meanwhile could you please indicate what's your model of product, your iOS version and smartphone?
Many thanks in advance.
The Candy Simply-Fi team

zjcejdjcjdjcndncn ,


You are so amazing! Log in and write that the user clearly wants to write the email, and asked us to write the name when registering. As a result, I tried more than ten times to write the name and then I tried the email. Can you not write clearly? Need someone to teach this matter? Such a big brand has even these problems, and your washing machine product is so invented. Others' washing machine buttons are easy to understand and use. You have so many buttons. Do you think your customers will understand? Do not know what to write according to the instructions? You just have furniture products that are not high-tech products. You have to have Wi-Fi to log in. Can't you consider those users who do not have Wi-Fi? Sell ​​without getting ready for any problems. You don’t just make products and you’re fine. You have to consider the needs of users. I hope you can make improvements.

Developer Response ,

we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. You can contact us at

CitizenRob ,

Works well with iPhone X

It works well with my iPhone X. It starts the machine, runs a diagnostic, provides information about specific cycles. It even has a suggested cycle based on things you input like fabric type. Setup is a little clunky.

My only real complaint is that they have a 100% custom interface that doesn’t use standard iOS buttons/flows or follow Apple’s Human Interface Guidelines. The result is an app that feels like somebody cares a lot about it, but doesn’t have Apple’s expertise at producing user interfaces.

Overall I recommend it.

App Privacy

The developer, Candy Hoover Group Srl, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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