Capacity 4+

Support Automation Platform

Capacity

Designed for iPad

    • 5.0 • 12 Ratings
    • Free

Screenshots

Description

Capacity helps businesses automate support and work processes using powerful AI and Knowledgebase software. Our Concierge chatbot uses your Knowledge Base to provide answers to employee and customer questions. Decrease the number of requests and tickets, while increasing your ability to respond quickly and effectively. The mobile app will give you the ability to:

• Interact with the Concierge on mobile
• Browse your Knowledge Base
• Manage your Helpdesk tickets

What’s New

Version 1.5.1

v1.5.1 Update:
- Fixed minor display issue

Ratings and Reviews

5.0 out of 5
12 Ratings

12 Ratings

stlsami ,

Able to respond on the road

Sometimes a team member reaches out for help while I’m away from my computer. This app makes it super easy for me to be able to respond back to my coworkers or customers when needed, and it’s also really easy for me to find information in our knowledge base. I love that I can easily switch between tickets and asking my questions. I’m also excited for more enhancements coming!

David - App review profile ,

Great Intranet replacement

I’ve really enjoy using this app! I can ask any of my work related questions and the bot seems to do a good job of navigating. This is 10x better than using a typical employee intranet. Please add the ability to see my Helpdesk tickets in here next!

gmeholdfordayszz ,

Must Have for on the go organization content management

The Capacity mobile app is a game changer. It’s perfect for managing the Helpdesk and accessing all of my company’s content on the go. User friendly, efficient, and convenient. It’s like having my office in my pocket. 📲

App Privacy

The developer, Capacity, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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